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Bill's Carpet Center

4.9
  • Flooring
  • Rochester, NY

About this business

Home ServicesFlooring

Location details

400 Jefferson Rd, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.9491 reviews
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Noreen F.'s profile image
Noreen F. 
3 years ago

Was referred to Bill's by an acquaintance and was glad he did. Dave McKewon was my main contact and he was friendly and knowledgeable. He went above and beyond with customer service. Would definitely recommend! 

Robert W.'s profile image
Robert W. 
10 months ago

I am a 40 plus years construction consultant and I have worked everyone at Bills carpet on well over 30 projects, from a one room flooring supply and install to entire house holds. Nate, Matt and their entire crew deliver flooring consistently done well each and every time. Keep up the the great service. RJ  

Mike D.'s profile image
Mike D. 
11 months ago

Dave was so helpful and great to work with! He was very knowledgeable and ready to help when I needed him! Highly recommend!  

Edward M.'s profile image
Edward M. 
a year ago

Our experience with Bills Carpet Center was excellent. Shawn listened carefully and helped us select carpet and tile that were perfectly complimentary. Installers were careful and professional. We highly recommend Bill's Carpet Center to anyone and everyone. 

Linda K.'s profile image
Linda K. 
a year ago

Great job was done by Pete Gilbert on installing our carpet. He was courteous, respectful, and did a wonderful job tailoring the carpet to our stairs which had lite fixtures in them. Very happy with the install and would definitely have him back. 

Nancy K.'s profile image
Nancy K. 
a year ago

Wow! Was so impressed with them. First time customers and we will be returning customers. Went in to shop for remnants. Jerry assisted us and was so friendly, helpful and professional. Provided us with options so we were able to purchase exactly what we were looking for.  

Beth A.'s profile image
Beth A. 
a year ago

Excellent service and very helpful. Thank you all so much 

David C.'s profile image
David C. 
a year ago

Gilbert and Pete installed carpet in one room, and trimmed and stretched my carpet in the 2nd bedroom. Having my master done end of July. Hoping to get Gilbert and Pete again. They did a fabulous job. They showed up on time, were in and out in a timely fashion, and everything was perfect! 

Barb T.'s profile image
Barb T. 
a year ago

excellent ! Chris and Tom answered all my question and explained what they were doing. Vinyl flooring looks great. 

Samantha T.'s profile image
Samantha T. 
a year ago

My husband and I are renovating our new house and recently purchased carpet for the bedrooms. It was such a pleasant experience with great in-store customer service, quick turn around time and fast installment! With so much to do on our new house, I was so grateful that this was a smooth process. The carpet itself is also wonderful! We will be doing business with Bill's again!  

Frequently asked questions about Bill's Carpet Center

How is Bill's Carpet Center rated?

Bill's Carpet Center has a 4.9 star rating with 491 reviews. 

When is Bill's Carpet Center open?

Bill's Carpet Center is closed now. It will open tomorrow at 9:00 a.m.