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Black Bear Diner Boise - State St

4.0

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Location details

7530 W State St, Boise, ID, 83714, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.02,562 reviews
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Josh P.'s profile image
Josh P. 
rating
5 years ago

Ordered a bobs black bear burger. Didn't come with grilled onions as the menu clearly states it does. Ask them to fix my burger, then the hostess and cook both told me that burger doesn't have grilled onions. So I laid 15$ for a cheese burger? Fix your menu if this is the case and feel free to comp me the burger im supposed to get if not. 

Josh P.'s profile image
Josh P. 
rating
5 years ago

Ordered a bobs black bear burger. Didn't come with grilled onions as the menu clearly states it does. Ask them to fix my burger, then the hostess and cook both told me that burger doesn't have grilled onions. So I laid 15$ for a cheese burger? Fix your menu if this is the case and feel free to comp me the burger im supposed to get if not. 

Susan C.'s profile image
Susan C. 
rating
5 years ago

Since my last four orders have been incorrect, I think I get what I deserve if I continue to order here. I've tried my requests in a variety of ways and nothing helps, I'm not sure if it's a training issue or apathy. 

Susan C.'s profile image
Susan C. 
rating
5 years ago

Since my last four orders have been incorrect, I think I get what I deserve if I continue to order here. I've tried my requests in a variety of ways and nothing helps, I'm not sure if it's a training issue or apathy. 

Edward F.'s profile image
Edward F. 
rating
5 years ago

I didnt take 2 weeks off work to bring my family to another state on vacation to be treated so poorly. We go to the location in fullerton back home in California. Mary you discriminated against my wife, daughters and mother in law. Why? What did they do? Is it because theyre haspanic? You lied said you ran out of straws and are waiting for your shipment. We started to notice other customers have straws. Then you say oh thwyre for malts only. But then again we noticed other people have water and soda with straws. She had th... read more

Business response:

Edward F. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com 

Edward F.'s profile image
Edward F. 
rating
5 years ago

I didnt take 2 weeks off work to bring my family to another state on vacation to be treated so poorly. We go to the location in fullerton back home in California. Mary you discriminated against my wife, daughters and mother in law. Why? What did they do? Is it because theyre haspanic? You lied said you ran out of straws and are waiting for your shipment. We started to notice other customers have straws. Then you say oh thwyre for malts only. But then again we noticed other people have water and soda with straws. She had th... read more

Business response:

Edward F. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com 

Paul S.'s profile image
Paul S. 
rating
5 years ago

I really wanted to like this place. The first visit was not good, but I thought I'd give it a second try. The breakfast was nauseating, and the service was just okay. We won't be back. Ever. 

Paul S.'s profile image
Paul S. 
rating
5 years ago

I really wanted to like this place. The first visit was not good, but I thought I'd give it a second try. The breakfast was nauseating, and the service was just okay. We won't be back. Ever. 

David A.'s profile image
David A. 
rating
5 years ago

Wearing masks - I assume due to company policy, but they take them off to talk to each other (staff) and to customers. Also dropped the To-go bag on the floor, then just picked it up and put the food in it. 

Frequently asked questions about Black Bear Diner Boise - State St

How is Black Bear Diner Boise - State St rated?

Black Bear Diner Boise - State St has a 4 star rating with 2,562 reviews. 

When is Black Bear Diner Boise - State St open?

Black Bear Diner Boise - State St is closed now. It will open at 6:00 a.m.