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Black Bear Diner Colma - Colma, CA

4.4
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About this business

In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more

Location details

4927 Junipero Serra Blvd, Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.41,793 reviews
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Jasmine's profile image
Jasmine 
on Birdeye

6 years ago

I’ve gone to a lot of black bear diners and know how busy they can be. I went in today with my family of 4 and one toddler. I was told the wait would be 35mins. We came back and asked how long they said we are the next party. After waiting for an hour and 15 mins we asked again and Christian gives me an attitude when I wasn’t talking to him saying he can’t skip other parties. I never asked that I just wanted to know what the wait was. Give people realistic time frames. And being that you told me 35 his attitude was uncalled ... read more

Business response:

Dear Jasmine, Thank you for your feedback. I am sorry to hear about your disappointment with one of my Staff members. We strive to provide a great Service, and it sounds like we let you down. Please know that we take your concerns to heart. This is definitely not indicative of who we are or what we should be proud of. Our guests are our number one priority, and so we may provide the service you have become accustomed to we do want to fix it. I thank you for your feedback, and the opportunity to learn from this exp... read more

Rebecca F T.'s profile image
Rebecca F T. 
on Birdeye

6 years ago

This was our very 1st time at a Black Bear Diner and was recommended by family members to try the corn beef hash, my husband had it and was very disappointed, it was cold, stringy and hard to chew. I had the Scrambowl and it was delicious. The service was great and the atmosphere very nice. We took a menu home with us to see if we will give it another try. 

Gloria M.'s profile image
Gloria M. 
on Birdeye

6 years ago

Opening day signed up for the club and should of received a coupon for FREE bear claw-didn't happen. Why not - not holding up to your word. Fish&chips was excellent. Went back in November food was no good and service took too long. May try third time and hopefully it improves. Why is menu different from other locations? Was looking forward for the fried chicken pieces and not there - why. For this busy location hope things improved. 

Đ' M.'s profile image
Đ' M. 
on Birdeye

6 years ago

My daughters, Julia & Ayan's new song..😂😍 "Black Bear, Black Bear what do u see..? I saw a breakfast looking at me.. Breakfast, breakfast what do u see..? I saw Julia & Ayan looking at me.." 👭🎤🎶🎶🎶🐾 Good foods & nice place..😘👍 (Kudos to our server Stephanie😘) 

Frequently asked questions about Black Bear Diner Colma

How is Black Bear Diner Colma rated?

Black Bear Diner Colma has a 4.4 star rating with 1,793 reviews. 

When is Black Bear Diner Colma open?

Black Bear Diner Colma is open now. It will close at 9:00 p.m.  

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