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Black Bear Diner Portland

4.2

About this business

Location details

3737 SE 82nd Ave, Portland, OR, 97266, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.22,451 reviews
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m k.'s profile image
m k. 
rating
4 years ago

We took my mother to lunch for her birthday and she wanted to try Black Bear. We were seated and received drinks right away. The waiter took our orders and then we waited 40 minutes to get our food. When the food arrived it was cold not even luke warm. The waiter was too busy talking nonsense with people instead of taking care of customers. We waited forever to get our check because the waiter said he thought he already gave us our check. He was too busy bs with others to remember. There were plenty of staff around but servi... read more

C D.'s profile image
C D. 
rating
4 years ago

Wish there was a spot for zero. Disgusting best describes this place. i ordered a Burger since they have an entire section on menu dedicated to burgers. No burgers. said they were out. Waitress said Reuben was outstanding. I questioned her about it because I have had bad luck getting fat on these. She assured me it was great. I ordered side salad and onion rings to go with it. Salad was old. The cucumbers were translucent and the carrots rubbery. Icky. Onion rings were ok, not great but ok. Sandwich smelled awful. Full of fa... read more

Business response:

Hello, we are sorry to hear about thus negative experience you had at this restaurant. We strive to do our best the most we can, and when that is not the case we certainly like to make up for it. We would like to ask you to email us at portland@blackbeardiner.com so we can grab more information from you and see what went wrong. Hope to hear from you, and again sorry about this inconvenience. 

C D.'s profile image
C D. 
rating
4 years ago

Wish there was a spot for zero. Disgusting best describes this place. i ordered a Burger since they have an entire section on menu dedicated to burgers. No burgers. said they were out. Waitress said Reuben was outstanding. I questioned her about it because I have had bad luck getting fat on these. She assured me it was great. I ordered side salad and onion rings to go with it. Salad was old. The cucumbers were translucent and the carrots rubbery. Icky. Onion rings were ok, not great but ok. Sandwich smelled awful. Full of fa... read more

Business response:

Hello, we are sorry to hear about thus negative experience you had at this restaurant. We strive to do our best the most we can, and when that is not the case we certainly like to make up for it. We would like to ask you to email us at portland@blackbeardiner.com so we can grab more information from you and see what went wrong. Hope to hear from you, and again sorry about this inconvenience. 

Steve V.'s profile image
Steve V. 
rating
4 years ago

I really, really wanted to like this location, however I can't do it. I've been to the Black Bear Diner in both Beaverton and Madras and those experiences were what I would expect from a diner. This location really suits SE 82nd Ave in Portland: dirty, tired, disengaged staff. Disappointment would be an understatement. Hungry and driving down 82nd? Go next door to the food cart pod. LOTS to choose from and they are VERY service oriented. 

Steve V.'s profile image
Steve V. 
rating
4 years ago

I really, really wanted to like this location, however I can't do it. I've been to the Black Bear Diner in both Beaverton and Madras and those experiences were what I would expect from a diner. This location really suits SE 82nd Ave in Portland: dirty, tired, disengaged staff. Disappointment would be an understatement. Hungry and driving down 82nd? Go next door to the food cart pod. LOTS to choose from and they are VERY service oriented. 

Austin H.'s profile image
Austin H. 
rating
4 years ago

Wow. Decided to have delivery from this Black Bear since I used to go to the Mount Shasta one as a kid growing up. First there were two items in my order and only one showed up. The burger was also supposed to have no pickles and no bacon - it had both. Then, it came with a total of four onion rings. Four. And they put so little thousand island on it literally was impossible to even taste. Incredibly dry and overpriced for the quality. 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Austin H.'s profile image
Austin H. 
rating
4 years ago

Wow. Decided to have delivery from this Black Bear since I used to go to the Mount Shasta one as a kid growing up. First there were two items in my order and only one showed up. The burger was also supposed to have no pickles and no bacon - it had both. Then, it came with a total of four onion rings. Four. And they put so little thousand island on it literally was impossible to even taste. Incredibly dry and overpriced for the quality. 

Business response:

Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Paul T.'s profile image
Paul T. 
rating
4 years ago

They sit you at a extremely small booth no asking even though you have been a loyal customer for the past 2 years but no more forget it, oh and booths and tables by the windows completely open. Apparently training isn't the thing here, friendly no more. Later watched as the unfriendly hostess left 2 elderly standing waiting for a table as she walked away to give a waitstaff person their tip from another customer who left. She then sat them by saying follow me and was half the restaurant ahead when she put down the menus ... read more

Paul T.'s profile image
Paul T. 
rating
4 years ago

They sit you at a extremely small booth no asking even though you have been a loyal customer for the past 2 years but no more forget it, oh and booths and tables by the windows completely open. Apparently training isn't the thing here, friendly no more. Later watched as the unfriendly hostess left 2 elderly standing waiting for a table as she walked away to give a waitstaff person their tip from another customer who left. She then sat them by saying follow me and was half the restaurant ahead when she put down the menus ... read more

Frequently asked questions about Black Bear Diner Portland

How is Black Bear Diner Portland rated?

Black Bear Diner Portland has a 4.2 star rating with 2,451 reviews. 

When is Black Bear Diner Portland open?

Black Bear Diner Portland is closed now. It will open at 8:00 a.m.