Black Bear Diner Willows

S C. 

on Yelp

3 years ago

Waited long time to order. Part of meal was a side salad that took time to come. I had to ask several times for refill. First time server ignored my request. Other times server acknowledged my requests but did not return until after multiple prompting to bring refill. While after 30-40 minutes, server brought my sons food asked him if he wanted sauce with food to which he said yes. She didn't come back until after 20 minutes with the sauce after he had finished his meal; she was holding a salad which she was bringing to anot... read more

Roni S. 

on Yelp

3 years ago

I ordered a burger well done it was sent back raw. Ordered a prime rib dinner sent back stuffing cold and the meat looked horrible and wasn't cooked properly sent that back also. Re ordered both burgers..hoping it comes back good; been here over two hours. 

Roni S. 

on Yelp

3 years ago

I ordered a burger well done it was sent back raw. Ordered a prime rib dinner sent back stuffing cold and the meat looked horrible and wasn't cooked properly sent that back also. Re ordered both burgers..hoping it comes back good; been here over two hours. 

Angie T. 

on Yelp

3 years ago

So disappointed, I shouldn't be surprised though. They really haven't been good since before the pandemic. Went in today for lunch to place a to go order since they were ignoring their phones. They were busy so when I was quoted 25 minutes I figured it may be a little longer. When I came back in 35 minutes later I see 2 of my item sitting on the counter so I figured it would be about done, I was wrong. Slowly 3 other items were added to the counter and continued to sit there for another 15 MINUTES!! After 15 minutes she bagg... read more

Angie T. 

on Yelp

3 years ago

So disappointed, I shouldn't be surprised though. They really haven't been good since before the pandemic. Went in today for lunch to place a to go order since they were ignoring their phones. They were busy so when I was quoted 25 minutes I figured it may be a little longer. When I came back in 35 minutes later I see 2 of my item sitting on the counter so I figured it would be about done, I was wrong. Slowly 3 other items were added to the counter and continued to sit there for another 15 MINUTES!! After 15 minutes she bagg... read more

Christopher F. 

on Yelp

3 years ago

Let me start out by saying what a joke ordered a rare burger that came to the table raw 100% never saw the grill and the wait was so long that all our other food was cold as well as undercooked pancakes. 

Christopher F. 

on Yelp

3 years ago

Let me start out by saying what a joke ordered a rare burger that came to the table raw 100% never saw the grill and the wait was so long that all our other food was cold as well as undercooked pancakes. 

Mellany I. 

on Yelp

3 years ago

One hour wait for the food?!?!? Are you kidding me? Our waitress went on break and the one who took over claimed isn't a server so was asking for our understanding when she put the plate down the table and the French fries went all over the table. Half of our order wasnt available and they only found out after 30 mins of our sitting and waiting for our order. I guess this is small town service. 

Mellany I. 

on Yelp

3 years ago

One hour wait for the food?!?!? Are you kidding me? Our waitress went on break and the one who took over claimed isn't a server so was asking for our understanding when she put the plate down the table and the French fries went all over the table. Half of our order wasnt available and they only found out after 30 mins of our sitting and waiting for our order. I guess this is small town service.