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Black Bear Diner Willows

3.9

About this business

In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more

Location details

WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
3.92,472 reviews
Select a rating
Tony P.'s profile image
Tony P. 
rating
3 years ago

I'm never returning to any black bear dinner again. I ordered the eggs Benedict and my food was not prepared correctly. My eggs were hard like a hard boil egg, my bread was dry and looked like it was taken out the freezer. Never had a dry eggs Benedict before. Then when I pay the guy charges me the wrong drinks. Waiter knew my food wasn't done correctly and all he does is not charge me for a coffee, instead of replacing my food. 

Tony P.'s profile image
Tony P. 
rating
3 years ago

I'm never returning to any black bear dinner again. I ordered the eggs Benedict and my food was not prepared correctly. My eggs were hard like a hard boil egg, my bread was dry and looked like it was taken out the freezer. Never had a dry eggs Benedict before. Then when I pay the guy charges me the wrong drinks. Waiter knew my food wasn't done correctly and all he does is not charge me for a coffee, instead of replacing my food. 

Sunny D.'s profile image
Sunny D. 
rating
3 years ago

I can't with good conscience give this place even one star but I have to give it one star to post a review. Unfortunately, this is the only full restaurant other than Mexican, Fast Food and Pizza. We will bypass this town on future travels. 

Sunny D.'s profile image
Sunny D. 
rating
3 years ago

I can't with good conscience give this place even one star but I have to give it one star to post a review. Unfortunately, this is the only full restaurant other than Mexican, Fast Food and Pizza. We will bypass this town on future travels. 

Ed K.'s profile image
Ed K. 
rating
3 years ago

Terrible service! Busy Friday holiday weekend! One waitress, one "hostess", took 30 minutes to seat my wife and I. Hostess told us they had no dishwasher & as a result, they had no silverware. Finally seated us and took orders from customers who had come in after us! Under staffed caused so many problems. Waitress is either extremely hyper or on something? I kind of felt bad but we waited it out hoping to get our food? 

Ed K.'s profile image
Ed K. 
rating
3 years ago

Terrible service! Busy Friday holiday weekend! One waitress, one "hostess", took 30 minutes to seat my wife and I. Hostess told us they had no dishwasher & as a result, they had no silverware. Finally seated us and took orders from customers who had come in after us! Under staffed caused so many problems. Waitress is either extremely hyper or on something? I kind of felt bad but we waited it out hoping to get our food? 

Becky W.'s profile image
Becky W. 
rating
3 years ago

I haven't been to Black Bear Diner in quite some time, as my last experience prior to ordering today was not great. I wished I could say that my order today was better. I should have taken photos to upload, but I had the food delivered via Doordash and felt like the presentation may not have been the fault of the establishment. We ordered biscuits and gravy, chicken fried steak Benedict and childs chicken strips with fries. The gravy for the biscuits was so thin that it almost had a soup like consistency. Throughout the gr... read more

Becky W.'s profile image
Becky W. 
rating
3 years ago

I haven't been to Black Bear Diner in quite some time, as my last experience prior to ordering today was not great. I wished I could say that my order today was better. I should have taken photos to upload, but I had the food delivered via Doordash and felt like the presentation may not have been the fault of the establishment. We ordered biscuits and gravy, chicken fried steak Benedict and childs chicken strips with fries. The gravy for the biscuits was so thin that it almost had a soup like consistency. Throughout the gr... read more

Dely P.'s profile image
Dely P. 
rating
3 years ago

The wait to receive our breakfast was extreme. I wouldn't necessarily blame the help, but attribute the 'lacking service" to poor management. Might have been nice to receive, at least, a few informational words with our coffee. Can't rate the food because after nearly an hour and a half of unacknowledged sitting, we left to have lunch, across the street. 

Frequently asked questions about Black Bear Diner Willows

How is Black Bear Diner Willows rated?

Black Bear Diner Willows has a 3.9 star rating with 2,472 reviews. 

When is Black Bear Diner Willows open?

Black Bear Diner Willows is closed now. It will open at 6:00 a.m.