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Black Bear Diner Willows

3.9

About this business

In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more

Location details

WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
3.92,472 reviews
Select a rating
Dely P.'s profile image
Dely P. 
rating
3 years ago

The wait to receive our breakfast was extreme. I wouldn't necessarily blame the help, but attribute the 'lacking service" to poor management. Might have been nice to receive, at least, a few informational words with our coffee. Can't rate the food because after nearly an hour and a half of unacknowledged sitting, we left to have lunch, across the street. 

Dawna M.'s profile image
Dawna M. 
rating
3 years ago

I stopped there on 5/9/22 there was 5 of us I ordered the Turkey club it was SUPPOSED to have mayo lettuce tomatoes smoked ham turkey breast cheese and bacon. I ordered NO MAYO they brought out the food my sammie had mayo sent it back got it back the sammie had 1 piece of smoked ham 1/2 in wide by 2 in long for the whole sammie the turkey breast had 2 slices of turkey 1 inch long and 2 inches wide!! My daughters sandwich chicken avocado club was just as bad the chicken breast was not sliced and very dry!! Told the waitr... read more

Dawna M.'s profile image
Dawna M. 
rating
3 years ago

I stopped there on 5/9/22 there was 5 of us I ordered the Turkey club it was SUPPOSED to have mayo lettuce tomatoes smoked ham turkey breast cheese and bacon. I ordered NO MAYO they brought out the food my sammie had mayo sent it back got it back the sammie had 1 piece of smoked ham 1/2 in wide by 2 in long for the whole sammie the turkey breast had 2 slices of turkey 1 inch long and 2 inches wide!! My daughters sandwich chicken avocado club was just as bad the chicken breast was not sliced and very dry!! Told the waitr... read more

Gerald L.'s profile image
Gerald L. 
rating
3 years ago

We ordered eggs Benedict and requested hard poached. They came runny and it didn't even look like eggs Benedict. The other order was for fruit as a side instead of potatoes. Fruit never came. But the main issue was the incredibly slow wait for our food after ordering. When we complained we were told that they had an 18 customer rush, causing the delay. This seemed like nonsense for a kitchen that size. On top of that, the food was not hot, when it finally did arrive. Which leads to the feeling about poor management. ... read more

Gerald L.'s profile image
Gerald L. 
rating
3 years ago

We ordered eggs Benedict and requested hard poached. They came runny and it didn't even look like eggs Benedict. The other order was for fruit as a side instead of potatoes. Fruit never came. But the main issue was the incredibly slow wait for our food after ordering. When we complained we were told that they had an 18 customer rush, causing the delay. This seemed like nonsense for a kitchen that size. On top of that, the food was not hot, when it finally did arrive. Which leads to the feeling about poor management. ... read more

kimber L.'s profile image
kimber L. 
rating
3 years ago

Sadly....we didn't get to eat here. We ordered.....but left after waiting or 30 min. For our food to come. Breakfast. Nothing fancy. Ridiculous. 

kimber L.'s profile image
kimber L. 
rating
3 years ago

Sadly....we didn't get to eat here. We ordered.....but left after waiting or 30 min. For our food to come. Breakfast. Nothing fancy. Ridiculous. 

Christa M.'s profile image
Christa M. 
rating
3 years ago

I had to give a star to post the review. I DO NOT GIVE THIS BLACK BEAR ANY STARS. We have been to many Black bears including this one and never had any issues. Especially with this restaurant . However we have never had such slow service or horrible attitudes from a waitresses. It took 45 min to get 2 hamburgers. There were only 5 tables that had people. They were also not your typical black bear servings. Looked like the buns and patties came from Walmart. Just before we got our food the "night manager" told what look to... read more

Christa M.'s profile image
Christa M. 
rating
3 years ago

I had to give a star to post the review. I DO NOT GIVE THIS BLACK BEAR ANY STARS. We have been to many Black bears including this one and never had any issues. Especially with this restaurant . However we have never had such slow service or horrible attitudes from a waitresses. It took 45 min to get 2 hamburgers. There were only 5 tables that had people. They were also not your typical black bear servings. Looked like the buns and patties came from Walmart. Just before we got our food the "night manager" told what look to... read more

Frequently asked questions about Black Bear Diner Willows

How is Black Bear Diner Willows rated?

Black Bear Diner Willows has a 3.9 star rating with 2,472 reviews. 

When is Black Bear Diner Willows open?

Black Bear Diner Willows is closed now. It will open at 6:00 a.m.