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Black Bear Diner Wilsonville
- Restaurants
- Wilsonville, OR
About this business
Location details
30175 SW Parkway Ave, Wilsonville, OR, 97070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Terrible customer service waited over an hour to seat. Was told 45 minutes food was definitely not worth the wait or price. Will never visit this place again.
Employees probably don't get paid enough, and get treated with no respects especially my Hispanics cooking in the back. The 2 waiter's were ok but the old white lady was completely rude and mistreating everyone. Loved the food hated the service!
Worst restaurant I have ever been to by far. Food is flavorless and disgusting. I was served the grossest plate of biscuits and gravy I have ever tried. Eggs and sausage were soaked in butter and were extremely foul. I took one bite of everything then immediately told the server how foul the food was. I was not offered a discount or a refund. I requested to get a new meal of equal or lesser value, however my only options were to get a side salad, side of fruit, or toast...... coffee was terrible and expensive - save your mon... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Decided to try this place as we live in wilsonville and never have been, the parking lot is always full of people. Usually a good sign. We were having our car worked on across the street and walked over. We were seated and ordered our meals, husband ordered a tuna melt and I ordered the open hot face turkey sandwich.....After a couple bites of the mashed potatoes I was shocked that they were for some reason sweet. They were red mashed potatoes and I could not for the life of me think why they were sweet. Concluded the cook m... read more
I went here with my family. I am a black woman. My husband is white. We were ignored for thirty minutes. I did not realize it because we were talking. There were five people who came in after us and got helped right away. Then there were people sitting behind us, they came in after we did. They got their food first. The waitress messed up our order. My husband was pissed! When it was time to check out the cashier ignored me and helped this yt guy behind me. There was another cashier that was going to help but the first cashi... read more
Food is tasty but the service has a lot to be desired... then there was the ants... not good
Very disappointed. We checked hours in advance of coming (on google and the company website). Got to the restaurant and hours posted on door were that they were open. Nope - door locked. At least post updates on your door
Horrible service! When we checked in they said it'll be a 45 min wait (we waited 5 of us) 4 people walk in and we're seated right away. I got up and said something because it made no sense why they were seated before us. We were seated with attitude and since then we were treated horrible. If you can't work with people then don't.
Decent food, terrible service. My husband and I have been to Black Bear Diners while on vacation, and have probably visited different locations at least a dozen times. The food is consistently delicious and we always feel like we are at home- the staff take care of you and are kind. This was NOT the same experience here at the Wilsonville location. First, our waiter never greeted us or asked us how we were doing. He showed up and quickly asked if we were ready to order. He took our order and left. One major issue was when... read more
Frequently asked questions about Black Bear Diner Wilsonville
How is Black Bear Diner Wilsonville rated?
Black Bear Diner Wilsonville has a 4.1 star rating with 3,611 reviews.
When is Black Bear Diner Wilsonville open?
Black Bear Diner Wilsonville is open now. It will close at 8:00 p.m.