Blackthorne Pools & Spas

Oren Erlichman 

on Google

4 months ago

Stay away from this place! Paid close to $600 to fix a leaking hot tub. After multiple rescheduling of diagnostic visits, they diagnosed a leak and charged $500 to fix it. Included in the $500 was a refilling fee and leak test. They claimed that the tub was not leaking after the repair. The tub is leaking even more than before! They now want to charge more money for diagnostics and repairs of other leaks. 

Clem Donaldson 

on Google

a week ago

Excellent sales, service and support. Every contact I have had has provided answers, depth of information, and set standards that have been consistent over the years in my interactions with Blackthorne Spas. No surprises, just great results from a fantastic team. 

FAB Monterey 

on Google

a week ago

Blackthorne Spas continues to exceed my expectations...they stand behind the products they sell with excellent customer service. Intuitively, where I live I would go to the closer hot tub stores in the Monterey/Carmel area...but without doubt it was the right decision to go a few further miles away (in Salinas) and do business with Blackthorne. 

Larry Chazen 

on Google

a week ago

I had a leak in my pool. I called Blackthorn. They came out and fixed it. No nonsense really did a good job. Very satisfied. 

Alfie Romeo 

on Google

4 months ago

Ive never owned a spa before, and we just imstalled our first one. I wanted to set up service with someone who will take care of the spa, so I dont have to be bothered with anything. Jacob came out for our first servicing to her us started using the spa. He was super helpful, friendly and professional. He was very thorough. I also a, now having them clean 2 fountains we have.