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Blackthorne Pools & Spas
- Hot Tub & Pool
- Salinas, CA
About this business
Location details
148 John St, Salinas, CA, 93901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Stay away from this place! Paid close to $600 to fix a leaking hot tub. After multiple rescheduling of diagnostic visits, they diagnosed a leak and charged $500 to fix it. Included in the $500 was a refilling fee and leak test. They claimed that the tub was not leaking after the repair. The tub is leaking even more than before! They now want to charge more money for diagnostics and repairs of other leaks.
Ive never owned a spa before, and we just imstalled our first one. I wanted to set up service with someone who will take care of the spa, so I dont have to be bothered with anything. Jacob came out for our first servicing to her us started using the spa. He was super helpful, friendly and professional. He was very thorough. I also a, now having them clean 2 fountains we have.
The team was great, they were able quickly quite a fair price. They even picked up my old spa at my old house while I was working and deliver it to my new house without any hiccups. The team was communicative about status, eta and needs. They arrived exactly on time, leveled everything and were done in less than 20 minutes. I’ll be using these folks for all my spa needs going forward!
I’ve had several great experiences here. Today the staff seemed a bit, overwhelmed with a sudden rush however, he handled it well, answered all my questions troubleshooted the situation, and I was thankful for his efficiency. He also was helping other customers, and was able to juggle everything like a professional. You can probably find similar products online for a few dollars cheaper, but you’re waiting for shipping and you’re not supporting a local business.
Great job on a VERY difficult spa delivery and installation! Many thanks to Joe and his mighty crew for their heroic efforts to remove our old spa and install the new one. I appreciate their willingness to be collaborative on getting this project done. [And I got a great deal on the spa as an older floor model!]
Frequently asked questions about Blackthorne Pools & Spas
How is Blackthorne Pools & Spas rated?
Blackthorne Pools & Spas has a 4.7 star rating with 301 reviews.
When is Blackthorne Pools & Spas open?
Blackthorne Pools & Spas is closed now. It will open at 10:00 a.m.