Blue Brick Financial LLC

Name: Blue Brick Financial LLC
Address: 4710 E Falcon Dr., Mesa, AZ, 85215, US
Telephone: (480) 355-2430
Price range: $$
Rating: 4.9

4.9

★★

645 reviews

|Finance|Mesa, AZ 85215 United States

4710 E Falcon Dr., Mesa, AZ 85215 United States

(480) 355-2430

https://www.bluebrickfinancial.com/

Mortgage Brokers

Open now:9:00 am - 6:00 pm

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About

We provide a professional environment for you to feel comfortable and welcome to discuss your needs. We are committed to evaluate every individual situation. With the experience and education of our mortgage consultants, we will help you make the best home financing decision possible. We will use the advanced technology available to us to close loans quickly and at low cost. Blue Brick’s computer network is connected in seconds to automated underwriting systems of Fannie Mae, Freddie Mac, and many others. Real approvals are available in seconds. We use the best appraisers and title companies ready to go to work and overcome any obstacles presented.

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4.9

★★

645 reviews

5★492

4★23

3★12

2★0

1★0

118 reviews have no rating

Reviews(554)

Google Reviews(91)

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Kevin B. on BBB

10 years ago

Blue Brick seems to do OK if there are not problems with the loan application, but falls down when something out of the ordinary comes up. In our case our loan servicer would not accept the document to allow Blue Brick to get a payoff amount from them. Blue Brick tried 5 times before they said anything to us. By that time our loan servicer had already sent us the necessary form by mail! I contacted them several weeks later so see what was happening and never heard back from them. After I contact serveral people in their office by e-mail I got a call from the loan officer to tell us the file had been closed over a week earlier, without telling us. Their communication about problems is abysmal. I feel like they strung us along, then wouldn't fight for us with the lender. And the new company we ar now working with has a much better interest rate.

Business Response:

With a loan that is 152% of the value of the home that we are refinancing, the whole process is "out of the ordinary". We are ones that deal with that very well. We put in a lot of man hours processing his loan and exploring different ways to get things done as Mr. ****** was not able to contact the correct personnel within his existing mortgage company. We did plenty to overcome obstacles on this loan. When it comes down to it, the loan was declined due to no fault of Blue Brick Financial LLC nor the borrower. The mortgage insurance company (PMI) that they currently have mortgage insurance through is unwilling to work with this type of refinance (HARP). I wish him good luck with any other company but doubt that the result will be any different anywhere else other than maybe the lender that he currently has his mortgage through (they may be able to do a streamline without involving the MI company PMI - hint... hint). I understand the borrower is upset because of the “decline” results, but it has nothing to do with the performance of Blue Brick Financial LLC.

Vance L. on BBB

11 years ago

I called them after a friend referred them to me and they were very easy to work with and very informative. They are very good at what they do. They made the entire process simple, smooth and almost effortless on my part. My only complaint (and it is a very minor one) is that they could not take electronically signed documents so I had to scan and email them in. I do not count this as a negative toward them but just maybe something to think about incorporating.

Gary W. on BBB

11 years ago

Bluebrick Financial did a phenomenal job in providing me a refi within a four week time frame. Carrie in the office is awesome and answered all of my pesky questions. Do no hesitate to utilize their services. It is simple, concise, and professional. They walk you through the process and assist in getting over any glitches that might arise. Yeh, they are real good at the no cost refi.

Anonymous on BBB

11 years ago

Complaint: We opted to refinance our home through Blue Brick Financial because of their excellent BBB rating. Instead, we have spent $400 on our 'no cost refi', have no refi and haven't heard from our contact at Blue Brick despite repeated attempts from us.We did everything that was asked of us in order to refinance our home, including front the appraisal fee which we were assured would be refunded as a part of the refinance process. Despite meeting all of Blue Brick's qualifications and meeting the loan-to-value that Blue Brick had dictated, they were unable to complete the refinancing of our home.Essentially, they have taken our money and not fulfilled their obligations. This feels like a scam now.Desired Settlement: Our $400 payment needs to be refunded.

Bob. on BBB

11 years ago

My experience with this company was very positive. They were most persistent,worked long and hard and made the extra effort required to obtain a favorable mortgage for me. I appreciate their efforts as well as the professional manner in which they conduct business.