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Bluebird Care Liverpool
- Home Health Care
- Birkenhead
About this business
Location details
1st Floor, Maple House, 3 Cleveland St, Birkenhead, CH41 6ND, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mum has been a client of Bluebird Care Liverpool for a number of years and we have been happy with the level of care provided. All the carers who come to the house are sensitive to her needs and careful of her dignity. My mum is usually pleased to see her carers and enjoys chatting to them. Over the last few months my mum has needed a higher level of care and it’s been a challenging time for us as a family. Bluebird have worked closely with us to put together a care plan that meets her more complex needs. They are flexibl... read more
From my initial telephone contact to the regular visits the team have been efficient and helpful. They clearly described what they could offer, took on board all of my comments about my mum and have worked hard to dovetail provision. They dealt with any of my anxieties and have moved my mum from someone who was not enthusiastic about the idea of support to someone who looks forward to the visits. All of the staff who have visited have been excellent. I was initially keen to have the same person visiting but my mum seems to l... read more
Business response:
I am so pleased to read your kind words, Peter. It's great to hear how happy you are with the care we provide for your mum and that we have met your expectations. Thank you for leaving such an excellent review which I will certainly pass on to our wonderful team.
The team at Bluebird Care in Liverpool looked after my grandmother for over 7-years and were never failing in being amazing. As the only family member, and living in a different country, remoting managing and looking after my grandmother was extremely difficult, particularly once the Covid pandemic came and made travel impossible. Bluebird care consistently went above and beyond my expectations in working with me. Whether dealing with the management team on coordination or service requirements or the wonderful ladies who att... read more
Business response:
Thank you so much for the lovely review, Sheila. Our aim is to provide an outstanding service, so I am delighted to hear we exceeded expectations for you and your grandmother. It was our pleasure.
Bluebird Care Liverpool provided support to my father who suffers from Alzheimer's Disease. With their assistance, he was able to remain in his own home for much longer than would otherwise have been the case. The management and staff were always attentive to my father's needs and patient with his mood changes. They catered for his personal and domestic needs as well as administering his medication. They kept me informed of any concerns and provided me with regular reports on his condition. They were, for a long time, a reas... read more
Business response:
Thank you for your kind words Neil and for taking the time to post such a lovely review. We always aim to provide outstanding service so I am delighted to read your positive words on the care we provided for your father.
I would not have coped without the care provided, this is an organisation that I trust and that treated me and my family with respect. There were times when I didn't know what to do, the carers listened and provided support that I needed.
Business response:
I am delighted to hear this Paul and I am glad we were able to meet your expectations. Thank you for taking the time to write such a lovely review.
Bluebird provided care for mum for several years. Initially just visits for meals and personal care then latterly longer sits to keep her company. All the staff are well trained and friendly. The office staff ensure there is continuity of care in a professional manner. Mum enjoyed their company - she felt safe and well looked after.
Business response:
Thank you for taking the time you write such a kind review, Ruth. It's great to hear how happy you were with the care we provided for your mum. We always aim to provide outstanding service and I'm really pleased we were able to meet your expectations.
Bluebird Care have been the carers for my sister for a few years now. We have found the staff, both in the office and the carers who look after our sister to be the best we have had. My sister has complex needs and the carers have a lot of patience and are always respectful to her. The office staff are second to none with their professionalism and communication in regard to getting in touch with our family if they are concerned about her in any way. I would definitely recommend Bluebird Care without any hesitation.
Business response:
Thank you so much for the lovely review, Patricia. I'm really pleased to hear how positive you feel about the service we provide. That's what we want to see.
We were very happy to have carers from Bluebird Care providing daily assistance, personal care and company for our Mum. All the staff were compassionate, professional and committed. Providing care for our Mum during the recent pandemic was certainly challenging at times however we could not have asked for a better service. A very good team which is well-led. Thank you and very best wishes to you all.
Business response:
That's so nice to hear, Howard. Thanks for taking the time to write such a positive review. We certainly strive daily for all of those things.
I've used Bluebird Care for my father who has dementia since early 2018. I contacted them as I was concerned that my dad wasn't looking after himself during the day when I was at work. I noticed that as he had a very poor appetite, he was simply forgetting to eat and drink properly. Often I would come home from work and see that he hadn't eaten all day. With his dementia, tasks like making a cup of tea were becoming a real hassle for him and so he wasn't having much to drink either. As I think is quite common, my dad was rel... read more
Business response:
It's lovely to hear your positive comments about the service we provided, Paul. Thank you for posting the review.
Frequently asked questions about Bluebird Care Liverpool
How is Bluebird Care Liverpool rated?
Bluebird Care Liverpool has a 4.7 star rating with 15 reviews.
When is Bluebird Care Liverpool open?
Bluebird Care Liverpool is closed now. It will open on Monday at 8:30 a.m.