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Bluebird Care Merton
- Home Health Care
- Mitcham
About this business
Location details
The Generator Business Centre, 95 Miles Rd, Mitcham, CR4 3FH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This service was excellent. 2 main carers were wonderful, and so was the lead field care supervisor.
Business response:
Thank you so much for your kind words.Were absolutely delighted to hear that you found our service excellent. It means a great deal to know that our two main carers, along with our Lead Field Care Supervisor, made such a positive impact. Well be sure to pass on your lovely feedback to themtheyll be thrilled to hear it.Should you ever need anything further, please dont hesitate to reach out. Were always here to help.
What wonderful, caring and helpful carers that come to help me. I couldn't ask for more. I look forward to their visits. They are kind and help me. They listen and we chat after. I'm supported well with dignity and respect and it's nice to know I can tell them things if I need to that are worrying me. I am very very happy with the excellent care and support that I am receiving.
Business response:
Thank you so much for taking the time to share these kind words. It means the world to us that our well-being specialists have made such a positive difference to your day. We believe in helping you stay comfortably at home, where things are familiar and safe and where you can feel truly listened to and supported. You mentioned feeling respected and able to share any worries with our team and that is exactly what we strive for in every visit. We're glad you look forward to their arrival and enjoy chatting after. Regards, Jay.
Bluebird Care, Merton brought us a valuable service at a time agreed. They have continued to give good personal care with compassion and skill.
Business response:
Thank you so much for your lovely words and appreciation for our fantastic care team. Regards.
Very happy with service, means such a lot to be looked after by lovely carers.
Business response:
Thank you, Doreen, we will be sure to pass this lovely feedback to the caring team. Really appreciate your kind words. Regards.
The carer is a great travel buddy. My son loves seeing him every day. They have built a great relationship and I trust him and know he is amazing and extremely reliable.
Business response:
Thank you, Teresa, so much for your glowing review. I will certainly pass this on to the carers. They do such an amazing job.
Having regular care visits has made such difference to my mum. She looks forward to being able to talk to the carer about any concerns/worries, especially after Covid. It makes a world of difference knowing her health is okay. I feel Bluebird Care are doing an excellent job and the carers are all lovely.
Business response:
Thank you, Gary, for such lovely words. We are really happy to hear that your mum looks forward to seeing our lovely carers.
Bluebird Care has really helped my mum through this tough period of her life with companionship and health checks and now having an increase to personal care. She looks forward to her calls and seeing new faces which has really helped her with understanding her condition. The staff are kind, caring and we couldn't do without them.
Business response:
Thank you so much for your kind words. It’s lovely to hear your mum really looks forward to the carers. It’s our honour to support your mum within her home.
Overall, Bluebird Care are mostly very good. There does seem to be a problem when new tasks need to be put on the care plan as the first visit with new tasks isn't carried out properly, however, after speaking to the managers it's rectified.
Business response:
Thank you for your kind words. I’m glad that any concerns are dealt with according by the management team. We will of course take your feedback on board and ensure tasks are updated accordingly with haste.
Arranged at a convenient time and took place promptly. Service user involved in review queries and listened to and discussed. Courteous, friendly and service user and I treated with respect.
Frequently asked questions about Bluebird Care Merton
How is Bluebird Care Merton rated?
Bluebird Care Merton has a 4.4 star rating with 21 reviews.
When is Bluebird Care Merton open?
Bluebird Care Merton is closed now. It will open at 8:30 a.m.