United Services Restoration and Disaster Services of Cape Girardeau, MO. was suggested by our insurance company to respond with their recovery and restoration team. After considering United Services Restoration background history we accepted their company to take on the task. They arrived within a few hours of being notified of our disaster and loss due to water and ice damage. Kyle, the loss claims specialist, Anne, a contents manager, and Jeff, the project manager arrived almost simultaneously to analyze our loss and how best to proceed with the recovery. Jeff and his team immediately began the water evacuation, removal of damaged structure components and commenced the drying process. Kyle completed an estimate of required repairs within 24 hrs, which was approved quickly by our insurance company. Anne arranged for a moving company to pack and remove household goods from our home for storage. The roof of our home also had to be replaced. The roof replacement was completed by a company not affiliated with United Services Restoration. Weather during repairs of the roof had a great effect on the amount of time to complete repairs of the interior of our home. The time to complete such extensive repairs from start to finish was six months, the last three months of the six were used to complete repairs of the interior. Anne, the contents manager, arranged for her special cleaning crew to thoroughly clean our house top to bottom before supervising the return of our household goods from storage.
In conclusion, we requested our insurance company select United Services Restoration for the restoration of our home due to their response to disasters such as ours, respect and concern for our loss by their employees, quick rectification of errors during reconstruction and a lengthy warranty covering all work they performed for us. If we would be so unfortunate to have such a disaster again, we would definitely request United Services Disaster Restoration take on the task.
Mr. H*** - The team and United Services thanks you for your kind words. We appreciate you putting your trust in US to handle your project for you.
Thanks again -