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14936 Brown Mill Road, Huntersville, NC, 28078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I already had one storage unit off of Hwy 16 Business in Denver and while we kept trying to empty it, the contents kept growing. My Stepson lives in Concord, and I rented this space for the overflow and because a number of the items in the unit will eventually go to him anyway. It's convenient, prices are reasonable and clean, and we have no problem accessing it. Not fancy but it's anything you need in an overflow storage unit. Would have no problem recommending it anyone look for this type of facility.
Business response:
Thank you for your thoughtful review! We’re glad to hear our location has been convenient, clean, and a great solution for your overflow storage needs. We truly appreciate your recommendation!
This is a whole different experience than other self storage places I have been throughout the years. These ladies are so helpful that I could not believe the service I was getting. We were referred to a mover in our area to a really great restaurant, who does this at a self storage place? It was great!!
I've been a customer for almost two years, and it seems like loyalty is rewarded with nothing but price increases. The store manager, Regina , repeatedly tried to convince me to either stay in my current unit at the higher rate or downsize to save money, despite me explaining three separate times that I cannot use a smaller unit. Instead of addressing the issue, it felt like I was being gaslit into accepting an option that simply doesn't work for my needs. What makes this even more frustrating is that the exact same size u... read more
Business response:
Thank you for sharing your feedback. We’re sorry to hear about your frustration and would appreciate the opportunity to discuss your concerns further. Please reach out to the facility directly at info@storageasset.com so our team can review your account and better understand how we can help.
The process of getting in was excellent, after I rented a space to park my boat it was hit while on the property. I asked the manager to check the cameras and to send an email to the tenants to see if anyone saw the person that damaged the boat. I was parked at the front entrance so there was a good chance that someone saw or the cameras on the property captured the footage of the incident. The manager DID NOT CHECK WITH THE TENANTS and advised Huntersville PD that she didn't have any footage of the incident (which was odd I... read more
Business response:
We apologize for the frustration you’ve experienced and appreciate you bringing this to our attention. Please contact us directly at info@storageasset.com so we can work together to resolve this issue.
Very poor customer service very quick to go through your items and very quick to sell them when they could not bill you because they had the card information and just didn't do it properly. I do not suggest them at all. It was a nightmare for the beginning one year of hell.
Business response:
We're sorry to hear about your experience and appreciate your feedback. Providing excellent customer service is our top priority, and we’d like the opportunity to address your concerns. Please reach out to us directly at info@storageasset.com so we can assist you further.
Do NOT RECOMMEND! It is the most important weekend of the year to be able to get your things, and the owner can't be bothered to come and bypass the electric malfunction of the key code panels that are mysteriously broken. We've been waiting 5 days to get to our holiday things, and they keep saying "someone is on the way." The poor woman at the front desk doesn't have codes or a way to let us or others into our units and our entire weekend plans have been blown because the owners dont care enough about paying customers to co... read more
Business response:
We're so sorry to hear about your experience and the inconvenience it caused. Please reach out to us directly at info@storageasset.com so we can address this situation and work towards a resolution. Your concerns are important to us, and we want to make things right.
I have had at least one spot at this facility since the day they opened. Today I will be working on leaving. I stopped by the main office today to rent another storage unit. I arrived at 3:50 to find a note on the front door stating they were on a call and the office would reopen at 4pm, mind you their posted office hours online don't reflect this office closing. I patiently wait until 4:03 then return to the front door, still locked. With an attitude and employee cracks the front door and informs me they are on a call and "... read more
Business response:
Please contact us directly at info@storageasset.com so we can address your concerns and make this right. Your feedback is crucial for us to improve and ensure a better experience in the future.
they do not understand when you say the third thursday of the month is when you get paid its not today and when you call them on it you get a answer machine
Business response:
We regret to hear that you are displeased with your recent experience with us. We would like to understand how we can do better next time. Please reach out to us at info@storageasset.com at your earliest convenience and we will do our best to turn your experience around.
Blythe Landing Self Storage - Huntersville has a 4.7 star rating with 250 reviews.
Blythe Landing Self Storage - Huntersville is closed now. It will open at 6:00 a.m.