Ebtisam on DealerRater
8 years ago
05/26/2014, 10:00 AM
I purchased a BMW X5 this weekend and I wanted to share the outstanding service I received by Daniels BMW staff and commemorate them!
My client advisor Susan initially assisted me and guided me through my entire BMW purchasing experience. It was my first BMW I bought and Susan went beyond assisting me to help me get the X5 I always wanted!
She made sure all of my questions where answered timely and even gave me her personal cell phone number to contact her in case I needed extra tutorial on all the awesome features of my X5.
Dan (aka Hugh Grant look alike) and Joe assisted me with making my final purchasing details run smoothly, as they maintained such happy vibes among them the entire time! They are a fun family at Daniels BMW and are willing to go the extra mile (all pun intended) to make sure all details were in order and that I was happy with my new ride!
It was my first time purchasing a car on my own (yah me!) and with Susan, Dan and Joe guiding me, I felt they were a trustworthy group, taking care of me as if was there own family member, without having my brother there to assist me.
The day I picked up my new BMW, the staff surprised me with it fully detailed, bow wrapped and included gifts with a full staff signed card, since the day I drove my "baby" home was my birthday!
I truly am excited about my new X5 and feel like I am in trusted, good hands, as I continue to deal(er) with the staff at Daniels BMW! I look forward to servicing my SAV there and referring others to Daniels!
I always valued BMW for their luxury and safety and find every reason to drive my X5 now! If anybody needs a ride- call me!
I am now part of the BMW family for life and just saying "Thank you Daniels BMW staff" is not enough for making my BMW experience dream come true and making my birthday the best ever!