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14148 NE 190th St, Woodinville, WA, 98072, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
The company is in the business of changing filters, but come to service without the right filter size. They do not request the customer beforehand, to stock the filters.They complete the service without installing filters and charge a service fee. When denied to provide the service fee, they send non service performed to collections.I am working with WA customer protection, and FCRA and FDCPA to deny the charges. I do not recommend the service to customers.
Business response:
****************************************We thank you for brining the appointment on 3/26/2024 to the forefront. We have reviewed the entries made into our account system as well as the transcript from the call into our office on March 18th where you spoke to and made your appointment with one of our Dispatchers. In that conversation she did explain all that is involved in our Guardian Maintenance programs regarding your Air Conditioner and your Furnace. You opted for a 1-year maintenance program on the Air Conditioner only, ... read more
The company is in the business of changing filters, but come to service without the right filter size. They do not request the customer beforehand, to stock the filters.They complete the service without installing filters and charge a service fee. When denied to provide the service fee, they send non service performed to collections.I am working with WA customer protection, and FCRA and FDCPA to deny the charges. I do not recommend the service to customers. ****************************************We thank you for brining the... read more
Bob's Heating & Air Conditioning has a 4.5 star rating with 1,147 reviews.
Bob's Heating & Air Conditioning is closed now. It will open tomorrow at 8:00 a.m.