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Brandywine Homes USA Atlanta
- Property Management
- Atlanta, GA
About this business
Location details
1691 Phoenix Blvd, Atlanta, GA, 30349, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jeremy was amazing. He was fast to respond and fixed my issue quickly. He even went above and beyond and looked at some other issues I had.
Business response:
Hi, Gabrielle. Thank you so much for leaving us a stellar review!
On November 5, 2025, I tried to make my rent payment through Brandywine Homes USA’s portal. The system rejected my first attempt around 9:49 PM, so I tried again at 10:30 PM and that one went through. Later, I discovered that both payments were applied, creating an extra charge of $1,969.85. When I contacted my account manager, she said she was aware of the issue but that there was nothing she could do and that the payment could not be reversed. A late fee was added, but it was later removed after I explained the situation.... read more
Business response:
Thank you for sharing your feedback and we are sorry to hear that we didn’t meet your expectation. We have escalated your comments to the local market and someone from our team will get back to you soon. In the meantime, if you have anything else to share please feel free to reach us directly at escalations@brandywinehomesusa.com .
Frequently asked questions about Brandywine Homes USA Atlanta
How is Brandywine Homes USA Atlanta rated?
Brandywine Homes USA Atlanta has a 4.5 star rating with 1,023 reviews.
When is Brandywine Homes USA Atlanta open?
Brandywine Homes USA Atlanta is open now. It will close at 5:00 p.m.