Braxton Automotive

Karen D. 

on Citysearch

11 years ago

Braxton Automotive on Howell Mill provides botched oil changes and poor customer service from Owner Steve Braxton. I had two botched oil changes over a one year period with the most recent being 1/2015. Oil light came on next day and found car was 2 quarts low. Even with that I called 3/2015 to get brakes done. Manager assured me they would take care of me and make up for past discrepancies. While I was en route, he called back to say the owner Steve doesn't "feel we can provide a quality service to you given the failures of... read more

jlsbuckhead 

on Citysearch

14 years ago

Honest Mechanics and Quality Work – Braxton Automotive is my regular mechanic and has been for about 5 years. While they specialize in BMWs, Volvos and Minis, I have taken my Infiniti and Acura there without any problem. They are fast, courteous, and above all HONEST. They may not be the cheapest in town, but I believe they charge fair prices, and in return, I get quality work and can be sure that I'm not getting taken. Steve Braxton is about as good as they come! You will not be sorry if you use them! 

photoman164 

on Citysearch

15 years ago

Go somewhere else! – I've taken my car here a couple times and have found them to be nice but overpriced, but my most recent visit was why I won't go back. I had an issue with my tail lights and an O2 sensor (which they got me for over $500!) but when I got the car back my rear door locks didn't work! When I asked them to assume the fault and take care of the issue, they said that my car was old and the door locks failed on their own. Really?!?!? Because it was working just fine before I brought it to you! Very disappointing... read more

brookhavenkk 

on Citysearch

16 years ago

So much better than the dealership – I tTook my Mini here for the first time this week for an oil change. I had enough of the terrible service at the Mini dealership and was so happy to find Braxton. They completed my oil change in less than 30 minutes, and charged about 1/3 of what the dealership charges. Bottom line: Braxton completed the service in the time it would have taken to just get the car checked in at the dealership.