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Brick Street Plumbing
- Plumbing
- Charles Town, WV
About this business
Location details
31 Willow Spring Dr Ste 300, Charles Town, WV, 25414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is absolutely horrible to deal with. They failed to install the water heater at the agreed-upon time, despite me taking time off work to wait for them. They kept postponing and lying throughout the day, then proposed a different date. Keep in mind, we have young children and were left without hot water for a couple of days because of their incompetence. After that, I requested a cancellation, and they promised a full refund of my deposit within 3 to 5 business days. This never happened. It turns out they never e... read more
Many of Yelp reviews on BSP weren't good, I asked AHS to change to another plumber contractor, AHS assured me BSP is qualified. AHS was right. I am satisfied with their work. Happy customer. Thank you.
We had Brick Street Plumbing come out to our home on two different occasions. In both instances they were timely and efficient. They also ensured everything was to our satisfaction before leaving and cleaned up any mess that may have occurred during our completing our service. I would certain have them back in our home again to address any plumbing issues and would certainly recommend them to family and friends.
Stay away!. I've been 2 full weeks without hot water. Hot water tank needs replaced. Going through Home Shield Warranty who contracted them. No communication from Brick Street Plumbing. Will not return calls, text, or email and my Home Warranty is no better. They are not trying to help me either. I'm glad they are getting their hot showers. -_- I will be reporting both to the SCC and DPOR
DO NOT USE THIS COMPANY!! Brick Street Plumbing installed a hot water heater in 1/2020. Unbeknownst to us, it was installed improperly and not up to code and was never inspected after install. It stopped working last week and the same company came out. We were told by the technician that it was an extremely poor and unsafe install job. The fan was not properly attached (they attached it using duct tape) and therefore the fan wasn't pulling the air out properly which caused the pilot light to flare up causing burns on the out... read more
Frequently asked questions about Brick Street Plumbing
How is Brick Street Plumbing rated?
Brick Street Plumbing has a 2.7 star rating with 452 reviews.
When is Brick Street Plumbing open?
Brick Street Plumbing is open now. It will close at 5:00 p.m.