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Bridge Crest Post Acute
- Nursing home
- Vancouver, WA
About this business
Location details
5220 Northeast Hazel Dell Ave, Vancouver, WA, 98663, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 5:00 p.m. |
I left this review on Google as well. Why does this site only have bad reviews? If you look on Google it is more varied. I have NEVER seen a poor treatment of a patient. In fact the complete opposite. Call lights are answered within minutes, the patients I see laugh and joke with the staff even though they are busy, they spend the brief time they have making sure needs are met as best as possible. I do what I can to help communicate and I follow up. So far all of the requests and doctors orders have been met or exceede... read more
My dad was there 12 days -- In those 12 days: He fell twice. 5 minutes after we left first day (they contacted us after) - then fell on 9/16 - and did not notify us and told us it wasn't our business because we didn't have POA - which we do and they have known since day one we had - they just didn't want to be yelled at. When I asked for the incident reports for those - the nurse said she hadn't finished them still - but supposedly would email them to me. ( An incident report for a patient or resident fall must be complete... read more
I was sent to Bridge crest for rehab after a fall. I was in the hospital 12 days. This place is old and not maintained & is dirty. I was put in a room offered NO Water and it took hours to see a nurse. Who had me sign some papers and give me Tylenol. I couldn't get my pain med my doctor prescribed. I kept being told they are waiting for the pharmacy to send them. After 8 hrs I had my family pick me up. I couldn't tolerate the pain and couldn't get any help going to the bathroom and the hospital bed had no railings. My injury... read more
worst place to send a love one for rehab! cnas don't do work are not interes in the care for your love one especially if they are bed bound from a accident! my grandmother only got therapy 3 times in the 2 weeks at this facilit! mind you she acquired a pressure ulcer in those 2 weeks due to not bei changed timel! and iwou go in 2 x a day to change her and feed her! they will over medicate your loved one even if you have medical power of attorney and want a medication that is being used as behavioral restraint! The nurses are... read more
Business response:
We appreciate your honest feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention. I have shared this with our management team. We would like to get more details about this; please schedule with our administrator at your earliest convenience at (360) 693-1474.
Worst place EVER! Watching love ones die here and they had zero cares. Would not apply medication on time and had to fight with them for comfort of our dying dad. Hospice had to raise hell to make them do their jobs!
If I could give it a zero, I would. My client went there late last year. She is about 5 foot seven and when she went in, she was about 135 pounds. She was just just discharged against medical advice, came home weighing just 94 pounds - 40 pound weight loss in 7 months for someone that was a healthy weight. She looks like a holocaust survivor. She is a quadriplegic and cannot feed herself. She was basically left to die there. The food is terrible, as they have a vegan chef. They are understaffed, so patients wait for hours. T... read more
This was formerly Discovery Nursing. Things haven't changed much. It's a nightmare here. Neglect and abuse. Most shocking, they let a gentleman stay in bed while he ate and drank - RECLINED. He had a gurgled cough, staff ignored him. Another CNA happened to hear the coughing, yelled "he's aspirating!" and jumped over to help him. He had pneumonia. What did they do? Called the family and had a meeting about planning for his death - then walked out. What the?!! Thankfully this man had other people watching him who helped him ... read more
Food is not proper healing, nutritious food. Items are repeated every week. Spaghetti, fried fish, ham sandwich, taco nacho (kind of). We get no fresh fruit except maybe an orange if you ask for it. CNA'S and RN's are consistently overworked (sometimes it's 18-20 beds per cna, and the nurses are stretched as well.) agency staff are used as fill ins but For what we are paying a month (literally 95% of our social security check) we should be getting a higher quality of service than we do. People get very sick but are not gi... read more
Frequently asked questions about Bridge Crest Post Acute
How is Bridge Crest Post Acute rated?
Bridge Crest Post Acute has a 3.6 star rating with 74 reviews.
When is Bridge Crest Post Acute open?
Bridge Crest Post Acute is closed now. It will open at 8:00 a.m.