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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am not a client and never will be but my mother is a new client of Bright Now dental. We got pre-treatment estimate with 0 payment from patient but after treatment we received a bill to pay since insurance refused to pay because two procedures performed were similar and one of them is covered only once per 3 years. This is a first time in US since coming in 2003 when my mom living on SSI asked to pay for medical and dental treatment (all other offices contacted insurance first to confirm coverage). I gave my phone to neve... read more
Business response:
Hi Nadezda, Thank you for sharing your feedback with us. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at charlotte@brightnow.com.
There are no hygienists at the Palm Bay office! And the Melbourne office dentist only works on Thursdays.
The receptionist and her name is SUSIE, she is very rude and doesn’t need to be in the front office. The way she talked down on people beyond this world. If she has issues in her life and she need to call off or quit her job because there are so many nice people need jobs. Someone really need to talk to her and she can’t talk to people like that been crazy and rude.
Business response:
Hi Queen-omonkhiegbe, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
Are you going to let everyone know about the data breach at your office where everybody’s information was stolen & the huge lawsuit against you & how this has effect me & many others
Business response:
Hi Fischer, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
Highly unsatisfied with my experience here. I recommend you go to another dentist before coming here. My appointment was at 3pm. Waited 45-60 mins until they called me. I suggest being more punctual. The environment isn’t the most sanitary I noticed. The front desk and doctor was cool but the rest of the staff’s vibes were just super negative and on edge. I own a business and the first thing a customer wants to experience is exceptional customer service, they have failed this part which in return causes a customer to never g... read more
Business response:
Hi Nate, Thank you for sharing your feedback with us. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at charlotte@brightnow.com.
If you have to refer patients out for a simple root canal you’re not a dentist you’re a hack. When making a appointment and you tell the dentist office you have tooth pain there is always two options pull the tooth or perform a root canal. Why have the patient come in in pain if you’re just going refer that person to another dentist Because your office is not capable of doing a root canal.
Business response:
Hi Christopher, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@brightnow.com.
Con sus explicaciones más precisas y no videos entre a arreglarme un diente y limpieza ...salí con los dientes limados, una corona , un veneers y una molestia permanente
Business response:
Hi Blanquita, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at charlotte@brightnow.com.
horrible experience this pass Saturday 2hrs in the office and nothing was done to me i missed my grandkids games for nothing not happy at all
Business response:
Hi Eva, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at charlotte@brightnow.com.
Terrible experience. Not Professional. I booked a cleaning teeth. The made me X-Ray. After that, arrived the doctor. The same one that 5 min before was sleeping on the chair in the office beside the X-Ray room, with the door totally opened. He suggested to make 2 crone a other little surgery. I replyed "Ok I'll thinking about it". And, I asked for my cleaning. They told me "Today the specialist is not here". WHAT??? Ok I'm really nice person. Asking could I make an appointment? They suggest me same date an we found the day. ... read more
Business response:
Hi Manuel, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 76,888 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open tomorrow at 9:00 a.m.