This profile has been claimed by the business owner or representative.
Brightstar Credit Union
- Credit Unions
- Cooper City, FL
About this business
Credit Union income, after expenses and reserves, is returned directly to members in the form of lower rates on loans, higher dividends on savings and many no-fee services. Every primary member has a vote for the credit union’s Board of Directors, regardless of how much he or she has on deposit. There is no select group of shareholders or owners that profits more than anyone else. All members profit, individually and collectively. More than 85 million Americans belong to Credit Unions. Research shows that consumers are more... read more
Location details
3400 N University Dr, Cooper City, FL, 33024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The wait was rather lengthy but the customer service was great. They did not allow me to leave their office without them solving my issue. I thank them for helping me. Keep up the good work but work on the wait time.
I have been a member for over 40 years,I have only had wonderful experiences. I have been to all the branches and was very excited that the Corperate office is now located near me.I have in the past unfortunately experienced Identity theft twice no fault of Brightstar,They were very quick to handle the issue reassured me that I would not be responsable for the loss they understood and put my mind at ease.We now have a special code that they will ask me if they ever need to call me and Brightstar credit union will never call... read more
Wowser!!! How much room would I need to fill a list of compliments? From start to finish complete satisfaction! Visually appealing, clean, architecturally amazing, employees awesome, a feeling of comfort like home, coffee and a visual fireplace. The member service representative, Julio Diaz was awesome! He did everything for me and help me set up my online banking. What a relief! Gold stars! Thank you BrightStar ✨
Thyfany was amazing. She was very helpful and super patient. Her customer service was impeccable. Marie also made sure that our visit went smoothly and seamlessly. She was very welcoming.
Customer service is a calling, a gift perhaps that's not available to everyone working on providing it. Stop by the branch to make some transactions, system was down, understandable it happens. But the individual at the counter was clueless. Provide my member number, she looks at me like I'm speaking an alien language. Gave her my ID, she doesn't know what to do with it, do you have an ATM ? she asked. All of this to end up telling me that the system was down. Then the other person eh, oh, ah, just stupid and clueless. Are h... read more
Frequently asked questions about Brightstar Credit Union
How is Brightstar Credit Union rated?
Brightstar Credit Union has a 5 star rating with 91 reviews.
When is Brightstar Credit Union open?
Brightstar Credit Union is closed now. It will open tomorrow at 9:00 a.m.