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Brightstar Credit Union

5.0

About this business

Credit Union income, after expenses and reserves, is returned directly to members in the form of lower rates on loans, higher dividends on savings and many no-fee services. Every primary member has a vote for the credit union’s Board of Directors, regardless of how much he or she has on deposit. There is no select group of shareholders or owners that profits more than anyone else. All members profit, individually and collectively. More than 85 million Americans belong to Credit Unions. Research shows that consumers are more... read more

Location details

3400 N University Dr, Cooper City, FL, 33024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.020 reviews
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Kayla B Hyppolite's profile image
Kayla B Hyppolite 
3 months ago

My first experience at Brightstar Credit Union was great. The building was nice and the employees are very welcoming. Anthony Jose Quinones assisted me with getting the information I needed. He was very helpful, provided me with resources and explain/answered the questions I had. Overall, I had a great experience. 10/10 recommend this branch! 

Donald B's profile image
Donald B 
2 months ago

I went to open a business account several months ago with an open mind and positive expectations. I thought that things were getting off to a good start but was quickly proven wrong. The people at the local branch are friendly but there is something else going on that is out of their control. This credit union has a lot of opportunity for improvement. It has been as if there are decision makers higher in the organization setting BSCU up to fail. One problem is with their customer service call back process. I waited in a quie... read more

Aisley S. (Grace)'s profile image
Aisley S. (Grace) 
a month ago

My experience was pleasant. Anthony assisted me so well and answered all of my questions. He was friendly, professional, and quick. The branch is super clean & customer service was great. 

Kate Jones's profile image
Kate Jones 
4 months ago

The best location out of the three that are in Cooper City and Davie. Chrissy and Bella were wonderful!!! Helped me set up my bill pay for my car loan on my phone. They were both extremely helpful!!!! 

Terrill Zimmerman's profile image
Terrill Zimmerman 
4 months ago

Zero customer service. Held for 49 minutes 3 times today then they kick you off saying you will get a callback. No one has called for 2 day. I am traveling internationally and they blocked my credit cards and I cannot contact anyone to fix. What a horrible company. 

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Frequently asked questions about Brightstar Credit Union

How is Brightstar Credit Union rated?

Brightstar Credit Union has a 5 star rating with 20 reviews. 

When is Brightstar Credit Union open?

Brightstar Credit Union is closed now. It will open at 9:00 a.m.