Brightstar Credit Union's cover image

This profile has been claimed by the business owner or representative.

Brightstar Credit Union

4.6

About this business

Location details

3400 N University Dr, Cooper City, FL, 33024, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6196 reviews
Select a rating
EAP Calendar's profile image
EAP Calendar 
7 months ago

Karen Heck , member service representative was amazing. She assisted me with getting a loan for me to purchase a new car. I appreciate her patience and support. She checked in with me to make sure everything was going smoothly with the auto advisor. I’m so grateful. 

Beth k.'s profile image
Beth k. 
2 months ago

I don't know if all the surcusales are the same , but this the worst back I ever had in life, I need to put my money to paid my bills , I deposit the check through the app and it took almost 3 weeks to clear with? Ok now I go personally to the bank to deposit my check and the system is down , they send me to deposit to the ATM and is offline , how I am able to have my money in my bank account if I can't deposit 🤬🤬🤬 oh but if you have a overdraft (that is not my fault cause I try to put my money in the bank) they charge ... read more

Erica Rivera's profile image
Erica Rivera 
5 months ago

This place is like traveling back to 1990… looks pretty and modern but just not there yet. I am giving 2 stars because the staff are nice but slow. They don’t understand to have enough staff on hand during peak hours and will have only one person to help people available during lunch and before closing. Staff always seem to be just coming and going and never really attentive to making sure everyone is being served or that someone can jump in as a teller during peak lines out the door. Not to mention the no same a card availa... read more

Josue Luna's profile image
Josue Luna 
8 months ago

Liliana was absolutely amazing. She truly cared about my situation and went above and beyond to help me refinance my car and secure a personal loan. She was professional, patient, and incredibly supportive throughout the entire process. You can tell she genuinely wants to help her members, not just do her job. I’m very grateful for her help and highly recommend working with her. 

Jeffrey Turk's profile image
Jeffrey Turk 
7 months ago

Karen Heck was great. She went above and beyond to help me. I appreciate all that she did to help me get my equity loan processed. 

Frequently asked questions about Brightstar Credit Union

How is Brightstar Credit Union rated?

Brightstar Credit Union has a 4.6 star rating with 196 reviews. 

When is Brightstar Credit Union open?

Brightstar Credit Union is open now. It will close at 5:00 p.m.