Brooks City-Base Complete Care

Name: Brooks City-Base Complete Care
Address: 2619 SE Military Dr #101, San Antonio, TX, 78223, US
Telephone: (210) 775-0705
Price range: $$
Rating: 4.9

4.9

★★

723 reviews

|Healthcare|San Antonio, TX 78223

2619 SE Military Dr #101, San Antonio, TX 78223

(210) 775-0705

https://www.visitcompletecare.com/er-locations/brooks-city-base-er/

Diagnostic Services, Medical Centers, Radiology

Open 24/7

About

Brooks City-Base Complete Care offers 24 hour emergency room care in Brooks City-Base, TX and the surrounding area. Our 24 hour ER center provides services to manage both major and minor emergencies for all ages. Our knowledgeable physicians provide personalized care with advanced emergency equipment. Whether a patient is facing flu like symptoms or serious chest pains, our emergency clinic strives to become Brooks City-Base first choice for the right emergency care at the right price. Brooks City-Base Complete Care is open 24 hours a day, 7 days a week including holidays. Because our emergency room is open 24 hours a day, you never have to schedule an appointment. Our advanced emergency ro

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4.9

★★

723 reviews

5★648

4★35

3★8

2★0

1★1

31 reviews have no rating

555 Reviews4.9Google
136 Reviews4.9Facebook
32 Reviews4.9BirdEye

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Reviews(168)

Google Reviews(555)

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Amanda Guajardo on Facebook

2 days ago

Patricia G. on BirdEye

★★

22 days ago

Super friendly staff, took care of my mother. However, very disappointed that the receptionist and attendant that took my mother back for care were not wearing a mask. We visited on 07/16/2020 about 1-2pm. This was the only urgent care facility that was not packed. My concern came from the fact that a potential customer came in (with a mask) with symptoms (coughing into a mask) asking for a COVID test. Did post a review on yelp and received a note back from Kelly T Business manager asking to call her leadership team to make sure this is resolved. However, with all due respect it is not my job to contact their leadership team to resolve the issue.

Business Response:

We typically contact the patient immediately but were unable to identify the patient based on the name associated with the review.

Mayra Herrera Aguilera on Facebook

2 months ago

I love how the nurse and Dr treated me with kindness and respect I have never had that kind of treatment before at an er. I hope we don’t need to go back for an emergency but if we do I’ll go there for sure.

Odessey Ramos on Facebook

2 months ago

Sunday W. on BirdEye

★★

6 months ago

Wait time from check in to doctor assessment was very quick. Staff was extremely nice and knowledgeable.

Business Response:

Hello, Thank you so much for the kind feedback on our Brooks City Base location. We love hearing how your ER visit with Complete Care went. We appreciate you taking the time to tell us. Please get well soon and thank you again!

Gustavo A. on BirdEye

★★

6 months ago

Excellent,thank you all from the bottom of my heart

Business Response:

Hello Mr. Alvarez, So very happy with your kind words about your ER experience at Brooks City Base. We really love our patients here and we believe it shows! We are here and ready to help with any emergency medical issue anytime night or day! Please take care and thank you so much!

Trevor T. on BirdEye

★★

6 months ago

Great people, nice and compassionate towards providing solid care. Thanks for everything.

Business Response:

Hello Mr. Thayer, Thank you for choosing our Brooks City Base location recently. We are so pleased with the 5 star rating and kind words about our staff. We hope you never need us again in the future, but if you do, we are here 24/7 and always ready to help. Thanks again!

Dennis P. on BirdEye

★★

6 months ago

Do everything you expected , everybody...

Business Response:

Hello Mr. Partosa, Thank you for choosing our Brooks City Base facility when you need emergency medical care recently. We appreciate you taking the time to write. We are always available 24/7, whenever you may need us most. Thanks again!

Corinne S. on BirdEye

★★

6 months ago

Everyone was great very nice and professional. Got in and out quick. I would definitely come back.

Business Response:

Hello Ms. Soboloski, Thank you for sharing your ER experience with us regarding our Brook City Base location. We love our patients here and we treat our customers the way they deserve to be treated. We believe the caring shines through! We appreciate your feedback! Thank you again and please take care.