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Bud Brown Volkswagen Service
- Other
- Olathe, KS
About this business
Location details
925 N Rawhide, Olathe, KS, 66061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Cannot say enough good things about Steve! He was super nice and helpful over the phone! He took great care of our GTI and provided outstanding service! Thank you :)
Trying to reach parts department 15 minutes after opening. Whoever answered would transfer to parts and the line would go dead no hold music no ringing no one talking just an empty line I would wait 60 seconds to see if anything happened and it wouldn't. I tried this 4 times. Explaining to the same person answering the phone each time that it wasn't working properly and each time she had a different excuse."She can't help that they're busy." Or "they're outside in the lot" she even said "theyre outside shoveling snow" which ... read more
To the point: I drive 130 miles from Bud Brown. Worth the drive to receive above average quality service. Part time private work in Germany and drive much there . Brown's service is equal to one receives in Germany.
I've been going here for 2 years now and every time I have service done, I don't have to worry if it has been done correctly. This is something I couldn't say at other places. At times it is pricey, but I think everything is to some extent. I am not sure if I like the Express Service which is an oil change with no appointment. I like it when there is no one in front of me but lately it's been over 2 hours. But again, at least I know it is done correctly.
I will not be returning to this dealership again. I purchased my car here a couple of years ago and went in to get the car serviced. I made an appointment online, and when I went in they told me it would be a 4 hour wait. They did not inform us of this when we booked the appointment. Steve seemed very bothered by our presence and was overall very rude. He could not even acknowledge us when we walked in. He did not like the fact we made an appointment online, so I guess don't do that in the future if you choose to come here. ... read more
Frequently asked questions about Bud Brown Volkswagen Service
How is Bud Brown Volkswagen Service rated?
Bud Brown Volkswagen Service has a 4.2 star rating with 38 reviews.
When is Bud Brown Volkswagen Service open?
Bud Brown Volkswagen Service is open now. It will close at 6:00 p.m.