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Camelback Ford Service
- Auto Repair
- Phoenix, AZ
About this business
At Camelback Ford's Service Center, we are committed to providing exceptional auto care for your Ford and other makes. Our Ford-certified technicians are trained to handle everything from oil changes and tire rotations to battery replacements and brake repairs. As a Ford service center, we provide repairs using OEM parts to ensure quality and performance. We service all other makes and models with the same high-quality care and expertise.
Location details
1330 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Should have read the reviews! Do not take your vehicle here! No communication, dishonest didn’t perform the service they charged for and it took 2 days longer than advertised. Roosevelt told me he was the manager when I called to try and get some help(he is not). He and Sandi told me that checking out a check engine light when a vehicle is in for scheduled service is not something they do unless explicitly asked (which it was). Henry Amancha never called me with the promised update and didn’t return a single call over the... read more
5 Points to Make Here: 1. 7 full business days where my car was in Camelback Ford Service “care”. 2. 6 phone calls, all outgoing from myself - and once was told that my car wasn’t even at the dealership to begin with. 3. Not one single tech looked at my car. 4. “Tech is out” “Tech left early” “Tech hasn’t texted us to inform us yet” 5. Over $300 for a battery the car “needed” to run a simple diagnostic check - for it not to ever be looked at. Disappointment is an understatement. If you’re looking to get your car looked at,... read more
Was on a road trip. Stopped in Phoenix for a couple of days I was able to reserve ahead drop the car off and have it ready. Got new tires and new tire pressure sensor module and they recommended brake pads. They delivered the car on a timely basis and provided Lyft services when I left the car. The reason for the 4 is because the brake pad i left with made a horrible grinding noise when I left. Once I contacted them they did fix, but it gave me doubt they approved the car like that. The other main reason I can't give them ... read more
I’m beyond disappointed with the service at Camelback Ford. I brought in my 2023 Ford Escape THREE times for the same electrical issue, and it’s still unresolved. The first time, they blamed a failed software update due to “low battery voltage.” Fine — I had the battery replaced in April 2024. Weeks later, more faults appeared. They cleared codes again and Kevin Michael Goward insisted it was normal for modern cars to have issues since they have “a lot of computers” and have glitches just like other items in your home. Seri... read more
Camelback Ford Serive dept. constantly misses the bar. The reviews are correct. Everyone is just a number.. No one ever reached out, I had to constantly call to see status of vehicle. When/if Camelback Ford service reps. do pick up, very patronizing, quick with the "Runaround" 4 different service reps told me 4 different awnsers all of which were untrue. Those same 4 took down my info, said they would follow up but alas they never followed up 000 for communication 000 for professionalism 000 for ethics 100 for dishonesty... read more
Frequently asked questions about Camelback Ford Service
How is Camelback Ford Service rated?
Camelback Ford Service has a 2.5 star rating with 131 reviews.
When is Camelback Ford Service open?
Camelback Ford Service is open now. It will close at 4:00 p.m.