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Camelback Ford Service
- Auto Repair
- Phoenix, AZ
About this business
Location details
1330 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Pretty disappointed in the service I received here for my car. First, I come in and let them know i scheduled an appointment the nice girl worker I talked to didn’t do personal vehicle services so she went over to ask the guys who did help service the personal vehicles. They all stared at her like she had 10 eyes and then grumbled and eventually said I could come over. The man, Henry Amancha, who helped get me set up for the inspection and service talked to me like I was stupid. I go home get a call about what needs fixed. I... read more
I scheduled a service for a recall on my 2025 ford F250 on. Vehicle was dropped off Monday 9/22/25, and I was told over the phone the vehical would be ready for pick up by end of day Tuesday, next business day. When I arrived today at 2pm the service associate told me that they would need 4-6days due to having 30 vehicles ahead and only 2 specialized technicians. They refused to provide me the name of the associate that scheduled the service originally and when I asked for a rental, I was told I would need to schedule 6-8 w... read more
This place is a horrible place to go! Avoid taking you car here. I dropped my car off Saturday for a recall. I spoke to Henry A amancha. He said 3-5 and it’s Saturday already I called Thursday because I received a message on Wednesday. And no answer called 3 times and then called again Friday 4 times no answer and again called today 4-5 times and no answer from him so I finally called the service number online and this lady answered and said my vehicle was ready to pick up and how the warranty was expired. If he would have s... read more
Should have read the reviews! Do not take your vehicle here! No communication, dishonest didn’t perform the service they charged for and it took 2 days longer than advertised. Roosevelt told me he was the manager when I called to try and get some help(he is not). He and Sandi told me that checking out a check engine light when a vehicle is in for scheduled service is not something they do unless explicitly asked (which it was). Henry Amancha never called me with the promised update and didn’t return a single call over the... read more
I brought my vehicle on for service today. I had an 11:40 appointment for 40k mile service, which is basically a few checks and an oil change. When I got there, they had me go to the waiting area and didn't even start checking me in until about 12:15, not a great start. Check-in was done around 12:30. They told me it would be ready 1:30-2. I left and went to grab lunch while they worked on my vehicle. 1:05 I get a text update asking for reviews on additional services. I review and respond by around 1:20, only approving an a... read more
Frequently asked questions about Camelback Ford Service
How is Camelback Ford Service rated?
Camelback Ford Service has a 2.5 star rating with 138 reviews.
When is Camelback Ford Service open?
Camelback Ford Service is closed now. It will open at 7:00 a.m.