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Camelback Kia Service
- Auto Repair
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Impromptu service needed while on vacation lead me here with a lost item in the middle console of a rented kia soul. I couldn't believe they were able to help before they closed for the night. They definitely could have declined, however they were so generous and agreed to help even before speaking with a mechanic. And props to the gentleman standing up front of the kia doors for recommending to just pull up into the service entrance, I was concerned they wouldn't be able to assist so I avoided it at first. Thanks again! You... read more
From buying my car to getting my services done through my maintenance package I've never had any problems. Everyone is friendly and competent and is there to make sure you're taken care of. Also I came here with my sister back in August when I purchased my car and there was never any push or pressure to buy anything. They gave us room to make the best decision for ourselves and ultimately we came back here due to a bad experience at a different location. I recommend this location specifically.
I had an excellent experience at the Kia service department thanks to my service writer Ismael. From the moment I arrived, they were professional, friendly, and attentive. He took the time to clearly explain the services my vehicle needed at 36k miles and made sure I understood everything before moving forward. There were no surprises and he kept me updated throughout the process. It’s not often you find someone who makes car service stress free, but Ismael really went above and beyond. He made me feel confident that my vehi... read more
I had a terrible experience at Camelback Kia. My Kia Optima 2013 had an engine failure and it was replaced with a remanufactured motor which I am happy about but when they installed the motor, they did not tighten any clamps on the hoses, by them not not tightening any of them them down, it caused all of my radiator fluid to come out of the radiator, and the inner cooler of my turbo was not connected, which could have caused a lot of issues. I was on the freeway and it was 110° outside. This caused my motor to overheat twic... read more
If there is one thing I hate, it’s having my time wasted — and that’s exactly what happened here. I made an appointment to have my radio software updated due to ongoing interruptions. The week prior, the service advisor (Ricardo) told me I needed an appointment because they would have to download the software. He also mentioned that since another dealership had previously worked on it, there might be an issue. Fine — no problem. When I booked the appointment online, I clearly noted: “If you can’t do this, please let me kno... read more
Frequently asked questions about Camelback Kia Service
How is Camelback Kia Service rated?
Camelback Kia Service has a 3.5 star rating with 107 reviews.
When is Camelback Kia Service open?
Camelback Kia Service is closed now. It will open tomorrow at 7:00 a.m.