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Canadian Linen & Uniform Service

4.3

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Location details

350 Grays Road, Hamilton, ON, L8E 2Z2, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3104 reviews
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Shelby's profile image
Shelby 
4 weeks ago

I wish I read reviews before entering into a contract with this company. Canadian Linen has major customer service and quality issues across the board. We have tried to receive a call or email back for weeks- I've used their customer portal, called directly, followed up multiple times and just crickets every single time. Our sheets are wildly inconsistent, sometimes they're two times the size they should be, dirty boot foot prints are not uncommon. Our inventory is constantly out of whack, with drivers stating they only p... read more

Anthony Costanzo's profile image
Anthony Costanzo 
5 months ago

One star review is generous This company has a major internal issue. No one ever calls back or returns emails when trying to rectify an issue. It took me getting transferred 3 times from different people before I talked to a Matthew Baird. This guy is supposed to be a manger? He promised me he would get back to me by 6:00pm on the day I talked to him. I sent him all the documents he needed. It has been more than 2 weeks with no call back and no response to my voicemail. Apparently I own some money from an old account I had... read more

justin nupoort's profile image
justin nupoort 
2 months ago

Making their own invoices up after term is canceled. Was told by their sales guy they scam people into longer terms than they originally sell you on. When begging for origional business they call weekly till you get pressured into making a deal. One of the worst companies ive ever had the embarrassment of working with. Ill be sure to let each and every business we deal with know you guys are scam artists. Recorded the call with your sales guy admitting the origional sales team scams people. Billed me for months after we wen... read more

Yoni Levitan's profile image
Yoni Levitan 
4 months ago

Everytime I ask for extra towels that update my invoice but don't actually bring extra towels and it takes multiple calls and emails to fix the issue. Due to their horrible service I cancelled my contract. You can only cancel the contract by providing written notice sent by registered mail 60+ days before the contract ends. Otherwise you are automatically renewed for a period of five (5) years! Yes, you read that right - 5 years. Even though I gave ample notice (6 months) once my contract ended they kept sending deliveries... read more

Andrew L Iker's profile image
Andrew L Iker 
6 months ago

Would give a zero star if I could. We called Canadian Linen because our previous uniform company was unreliable. Here we are in the middle of May after signing up with Canadian Linen for uniforms IN DECEMBER and we still have not received our proper uniforms. I have been calling Both KYLE and CAM about our situation and both them have done nothing about it. They tell me they are gonna show up with spares and never do! When I do get a hold of them they tell me they've sent out an email and there's nothing they can do.. after ... read more

Frequently asked questions about Canadian Linen & Uniform Service

How is Canadian Linen & Uniform Service rated?

Canadian Linen & Uniform Service has a 4.3 star rating with 104 reviews. 

When is Canadian Linen & Uniform Service open?

Canadian Linen & Uniform Service is closed now. It will open at 8:00 a.m.