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8631 Stadium Road, Edmonton, AB, T5H 3W9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been using Canadian Linen for a couple years now and have nothing but great things to say them. Products are always cleaned to our standards. We also ordered custom Logo mats, made well and look great in our storefront. Management goes beyond to make sure service is done properly and have always felt heard with any concerns. Our current delivery driver, Steven is fantastic. Always friendly, treats all staff with respect, and delivers on time every week.
Canadian linen is all promises upfront and all problems after. The rep guaranteed insurance coverage and no responsibility for lost or damaged items, but we were still billed. I’ve spent two weeks calling nonstop, with nothing but empty promises of a manager call back. Zero accountability, zero customer service. Avoid this company at all costs..
One of the most unprofessional companies I’ve ever dealt with. Canadian linen made bold claims to earn our contract, then completely failed to deliver. We were billed for items that were supposed to be covered, and every attempt to get support has gone nowhere. Managers don’t call back, staff gives excuses, and issues remain unresolved. Total waste of time and money.
The manager, Bruce, is a bit of a pain to deal with. He insists on removing equipment that you have paid to rent if he deems you have "too much" even though it is materials you have paid for and not yet used. He is fairly unreasonable and I think he gets off on the small amount of power he thinks he has. If we were not in a contract (which is also a scam, beware) we would not be continuing with their services.
This company is a nightmare to deal with. Canadian linen sold us on “everything is covered no worries,” but the moment there was an issue, they charged us for replacements and then disappeared. I’ve called 9 to 10 times in just two weeks, only to be brushed off with empty promises of a call back that never comes. If you value your time and your business, avoid Canadian linen at all costs.
Canadian Linen & Uniform Service has a 4 star rating with 129 reviews.
Canadian Linen & Uniform Service is closed now. It will open tomorrow at 8:00 a.m.