Capital Region Family Health Care - East Greenbush

Darcy Spring 

on Google

3 weeks ago

I have had a series of bad experiences at this office. Initially, I was paired with Virginia Bourdeau, NP for my first physical exam. It was a little bit of a frustrating appointment because of the number of times I had to ask for things that should be standard (blood work, prescriptions, just the usual stuff that takes place at a physical appointment). After seeing another NP in the same office due to an injury, I had them switch my primary care physician to her because we got along better. When I arrived for my next physic... read more

Em 

on Google

7 months ago

Rosa at the front desk was extremely rude during my last visit and made unnecessary, negative comments about my appearance. Because she knows my mother, she seemed to think it was acceptable to speak to me that way, and even said she would let my mom know she saw me after I clearly told her not to. I’ve been coming to this office for a long time, and the only reason I continue to stay is because of Dr. Ray. 

Victoria Gellatly 

on Google

7 months ago

While online scheduling can be quite frustrating (availability does not actually match the providers), the office staff here is always friendly and helpful. The nurses and PAs are also great. I specifically see Dr. Ray, and can honestly say she is the best primary care physician I've had in my life. I've never had a problem here and have been coming for 3 years now. 

suzanne crosland 

on Google

a year ago

Worst place ever. I go on line to make a appointment with my provider click on her name and it brings up her availability I pick a time and answer a million questions and confirm my appointment. Mind you I have hurt my back and am in bad pain. I drive 40 minutes to my appointment only to be told once I get there that my appointment is not with my provider it is with the same day urgent care place in the back. I told the receptionist that I made the appointment with a specific person and not the place in the back she had not ... read more

Danielle Russomanno 

on Google

a year ago

Both my husband and I are patients of this practice. I have attempted to make four appointments over the last 6 months but have never been able to get through to a human being to schedule an appointment. When I have tried to schedule via mychart, there are never any appointments available with my doctor. The last time my husband went into the office to see his provider (within the last year), he was notified that she left the practice. He was then evaluated by a nurse practitioner who told him she forgot he was in the exam r... read more