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Capitol Chevrolet Service
- Auto Repair
- Austin, TX
About this business
Location details
6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My experience was absolutely wonderful. My service advisor, nick, was very communicative, knowledgeable and overall great. I was baffled at the short time it took to get all the services done on my car. Highly recommended. Also to add, when I dropped my car off I needed a rental but no way to get to the place. THEY ordered me an Uber and paid for it to take me to hertz across the freeway. That alone impressed me and I was very grateful for that!
Alberto did an amazing job explaining what my car needed. And want to express my opinion about the way the personnel expressed about the clients they serve. I recommend monthly trainings on customer service in order to represent the Chevrolet company appropriate. Points to go over on a monthly basis: 1. Speak your mind in private. A. Tone of voice, and rascist comments Infront of customers are not necessary. 2. Do not lie, or take advantage of customers 3. Be respectful to people, you never know where you'll be tomorrow... read more
Dealer was easy to contact and easy to schedule the service appointment. Good reminders of the upcoming service. When I showed up there was no waiting and they promptly received my vehicle. Service was performed as required and ahead of schedule. Compared to my experience at the Ford dealership in N Austin this was a dream. Happy Chevy owner again.
I took my car in to get services this past week and crizelda helped me. She was very sweet and understanding and did everything in her power to help me out. I recommend that if you go to get your car serviced at this location to request her. Just amazing customer service skills.
I rarely write reviews, but my experience at Capital Chevrolet in Austin needs to be shared. In 2023, I purchased a new Chevy Trailblazer from this location and within months experienced electrical issues. The service department offered minimal support, and I struggled to even get a loaner vehicle. Ultimately, the experience was so frustrating that I traded it in and purchased a new 2024 Trailblazer, again from Capital Chevrolet. Fast forward a little over a year and a half later, and now I’m dealing with a transmission le... read more
Frequently asked questions about Capitol Chevrolet Service
How is Capitol Chevrolet Service rated?
Capitol Chevrolet Service has a 4 star rating with 485 reviews.
When is Capitol Chevrolet Service open?
Capitol Chevrolet Service is closed now. It will open tomorrow at 7:00 a.m.