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173 Bridge Plaza N, Fort Lee, NJ, 07024, United States
Get directionsI visited this facility Care One at Hanover Township seemed like an old house that was converted into a facility. It was quite depressing. It seemed overcrowded and understaffed too. There were activities going on, but I don't know what they were. There was an activity coordinator and an activity room.
I am a friend or relative of a current/past resident Do not bring your loved ones here. Staff is rude, argumentative and treat the patients like they are a bother. Supervisor and Director of Nursing do not return calls. Medication is not given correctly or in a timely manner. Many staff members lack common sense- patient cannot use either hand and food and drink are left unopened, staff doesn't help with feeding. Patients are left for 20-30 minutes when needing help with toileting. Call buttons are not answered with a sense ... read more
I am a friend or relative of a current/past resident The nurses at Care One at Madison Avenue were very kind and very good. The aides were a bit lazy. I would give them a 1-star rating because my friend had a horrible bed sore. I didn’t think he was rehabilitated very well. The staff was very pleasant and very nice. It was a very pretty place. It was an old house, but very clean. They had a rehab room, a library room, and an activities room.
I am a friend or relative of a current/past resident If I could give them zero stars I would. I had to wait until I moved my dad oUT before writing a review. Where should I start...the management is a bunch of fabricators of the truth. They sell you many promises to get you moved in. My dad was examined by their doctor who recommended that he reside in the Memory Community. However, he didn't belong there, they just wanted the additional money charged for the Memory Community. They promised my dad would get out of bed and dr... read more
I am a friend or relative of a current/past resident Horrendous place. Aides are rude. They bully the patience. They leave them in urine. Extremely lazy. The worst place to bring a loved one. The head nurse has no control over staff....margarita is so rude. They actually roll their eyes when you talk to them. The place should be shut down!!!
I visited this facility Regardless of the level of care provided by staff to individual patients and the amenities of the facility, Care One operates with a critical level of mismanagement at the social services level and through to administration, Their work is not coordinated with the medical staff which adversely affects the care prescribed and the patient prognosis, Social workers failed to contact me despite my repeated phone calls about my brothers condition and discharge then misrepresented their response when challen... read more
I visited this facility This place needs to be investigated by state. It smells like urine. The Nurses and CNA's are rude and Management sit in their offices and do nothing about it. Maybe Management needs to be changed. Starts at the top.
I visited this facility My uncle has only been there 35 days. I went there and waited 47 minutes pushing the bell waiting for someone to take to bathroom. 47 minutes!! He's fallen twice in 35 days. They moved him to the dementia area because he was not evaluated from the start correctly. We're looking for another facility right now!!!!!
Business response:
Dear Terrye, I am deeply concerned about your experience with our center. I would very much like to discuss your experiences with you personally. Please feel free to call me at the center at 609-586-4600 or anytime on my cell at 609-819-6998
I am a friend or relative of a current/past resident We were assigned Care One at Teaneck from the Hospice company as my father needed hospice care at the end of his life. For anyone who may be considering hospice care, please visit the facility before agreeing. While Care One at Teaneck is updated, this is not what we had in mind for hospice. There is no dedicated hospice area, it's loud and mostly geared towards rehab. The nurses we dealt with were good and mostly friendly, but they are expected to only visit every four ho... read more
Care One Corporate has a 3.9 star rating with 6,808 reviews.
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