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CareOne has developed a reputation as a premier health care company and assisted living community due to our commitment to best clinical practices, strong management standards and resident quality of life.
2101 Washington St, Newton, MA, 02462, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
The care my mom received was exceptional. The staff were kind, attentive, and went above and beyond to ensure her comfort and well-being." - "We were impressed with the quality of care and compassion shown to my mom. She felt safe and supported throughout her stay." - "The team provided outstanding care, addressing my mom's physical and emotional needs with professionalism and empathy."
I’m sorry to say that, while there are some staff at this location that are amazing and seem attentive and kind to the residents, every time I have visited (which has been every week since November 2023) I have witnessed some form of neglect. Residents calling for help for 45 minutes or more, employees noticing and choosing to ignore residents in need of changing, residents being left alone for long periods, residents clearly stating their wishes and being ignored. I have had to personally step in multiple times to bring at... read more
From the admin process to the staff and accommodations. They are and have been terrific. It is difficult to find a facility that will take care of you love one as you would. Look no further in your search Care One Newton is awesome. My grandmother the entire is please with the service we have received!
I was recently at care one newton I had a roommate who screamed and swore at the tv And to people in other rooms across the hall. I wanted a single room they said they could put me in an empty room and try and keep it empty. Literally 10 minutes after I get in the room they bring in a roommate really! 10 minutes. Every time you hit the call button lucky if they come in an hour. The food was not good. I left after 3 days against medical advice. Best thing I ever did was leave I was miserable and they were like what can we do ... read more
I've noticed not from all but enough staff have residents wait a long time to have their needs met. Even for the most simplest reason as for a cup of water. I think the staff needs to remember that the residents are dependent on them to have their needs met and remember that most of the residents do not like depending on anyone but they have no choice!!
CareOne at Newton has a 4.9 star rating with 171 reviews.
CareOne at Newton is closed now. It will open at 8:00 a.m.