This profile has been claimed by the business owner or representative.
Castle Hills Family Practice
- Medical Centers
- San Antonio, TX
About this business
Castle Hills Family Practice provides the highest level of patient-centric care at two San Antonio, Texas, offices. The diverse group of skilled physicians, nurse practitioners, and physician assistants covers the full range of family medicine needs, including annual physicals, preventive care, immunizations, ADD/ADHD treatment, arthritis care, diabetes management, and much more.
Location details
19276 Stone Oak Pkwy, Set 103, San Antonio, TX, 78258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I didn’t feel confident about their care. Also, they charged me for an annual physical even though my insurance covers 100% of my annual physical. The nurse said she’d have to Google something related to my care. Overall, just didn’t feel confident.
The doctor was a condescending joke, Spoke down to me, Did not feel that he listened to my medical concerns. When trying to fill prescription, he made it extremely difficult. They did not send one of my prescriptions then, when I called, nobody would send the prescription. Nobody would get back to me about the missing prescription. The practice is a joke. The doctor is a jerk. I’ve never been treated so poorly in a medical setting.
New front desk receptionist with black straight hair needs improvement. No greet, no acknowledgement, once she acknowledges you she has you waiting just standing in front of her. She did this with every patient that walked through the door. Then, I heard her arguing with her coworkers stating "I have only been here five days, I am done, I'm not dealing with this." The only reason I come back is because of medical assistant Ale and NP Chrisos.
I'd give no star absolutely the worst experience. ROSE front desk was extremely rude rolled eyes and spoke loudly with a coworker in regards to having to call the insurance to verify benefits... Ridiculous please don't waste your time at this location.. if you have care service please inform the doctors in regards to his front desk staff... puts a horrible face to the facility.... I didn't get past the reception information desk rude rude rude!!!!
Dr.Chrisos is the absolute best I wish I found her a long time ago! She genuinely cares about you as a person and talking to her feels like talking to an old friend. So happy to have her as my Dr!
Frequently asked questions about Castle Hills Family Practice
How is Castle Hills Family Practice rated?
Castle Hills Family Practice has a 5 star rating with 44 reviews.
When is Castle Hills Family Practice open?
Castle Hills Family Practice is closed now. It will open on Monday at 8:00 a.m.