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Cavender's Western Outfitters

4.3

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Location details

32000 Bass Pro Dr, Spanish Fort, AL, 36527, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3278 reviews
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Rickey Bingham's profile image
Rickey Bingham 
a week ago

When did y'all start putting the safety pins through the boot so you put a hole in the boot every single boot had a hole in it I'm not paying $400 for a boat boat that has a hole in the side of it yeah maybe a pinhole but still a hole Work boots are supposed to be so they don't get wet with that little hole in it well my feet was going to get wet I'm not paying $400 for a boot that has a hole in it and I was customer service sucks she said it's not a hole in it it's through the lace to try to sit there and argue with me so I... read more

S B's profile image
S B 
a month ago

Terrible customer service and completely unprofessional. My family and I visited the store and the entire time the associates behind the counter offered no help and stared at us the whole time. My daughter needed a diaper change so we left the store to change her in the car. While changing her I noticed the ENTIRE staff standing at the front door staring at us. I proceeded to go back into the store and they literally sprinted back to their normal working spaces. I asked the two associates behind the counter if there was a pr... read more

Kim Parra's profile image
Kim Parra 
a month ago

Dylan was so very helpful in getting the right fit in our boots 👢 and showing us around the store. We value your selection and customer service is through the roof! We will be back! 

Emma Perkins's profile image
Emma Perkins 
3 weeks ago

Dylan welcomed us in and helped us with every question we had helped us find the perfect pair of boots and even took them to the front counter so we could continue shopping without carrying anything. 10/10 service if you go to cavenders and need any help ask for Dylan!! 

Gracie Sawyer's profile image
Gracie Sawyer 
6 months ago

ETA - horrible return policy. Boot Barn is way better. Everyone was super helpful and quick to help me, except for Emma… Who just said “I don’t know,” then walked away when I asked her to help me find a pair of boots. Then stood there and looked at me while I was trying to check out. The girl who stepped in to check me out was very nice and apologetic! Overall, great store w lots of selection. Staff might need more training if they’re going to be “helping” people. 

Frequently asked questions about Cavender's Western Outfitters

How is Cavender's Western Outfitters rated?

Cavender's Western Outfitters has a 4.3 star rating with 278 reviews. 

When is Cavender's Western Outfitters open?

Cavender's Western Outfitters is closed now. It will open tomorrow at 9:00 a.m.