This profile has been claimed by the business owner or representative.
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone was accessible, knowledgable, prompt and thorough. Not once did a question go unanswered. Overall a great experience.
Great service and response. Knowledgeable about products and services. Overall excellent experience.
Business response:
Hi Prentice - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every one was helpful and able to give me an answer or get me to someone who could
Business response:
Thank you for the positive review, Jimmy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Chaix was very helpful and quick response. Cody was not helpful at all!
Business response:
Hi Tammy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Chaix Cole, along with the rest of the Penny Mac team were absolutely amazing towards myself and Roger. They made the process so easy and seamless. C. Cole was always available no matter how often I tried to contact her. Thanks C. Cole!
Business response:
Thank you for taking the time to share your experience with us, Yvonne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Ms. Chaix Cole, Mr. John Wilbanks, and the other PennyMac team members should receive special commendation for their professionalism, expertise, knowledge, and willingness to provide assistance with answering every question/concern that was posed!
Business response:
Thank you for the positive review, Reginald! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process couldn't have been quicker or easier.
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
Every one was excellent! Can't believe how easy the entire process was...and how fast!
Business response:
Hi Charles - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
This is my fourth loan and I wasn't disappointed. Great service as usual.
Business response:
Thank you for the positive review, Victor! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Chaix was absolutely fantastic to work with. She made the process fast, easy, and understandable. She took the time to answer all my questions, made sure I was always up to date with new information and was overall great!!
Business response:
Hi Peter - Your feedback is greatly appreciated. Thank you for the review.
Chaix Cole has a 4.7 star rating with 189 reviews.
Chaix Cole is closed now. It will open tomorrow at 9:00 a.m.