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Chaix Cole

4.7

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7189 reviews
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Alison A.'s profile image
Alison A. 
3 years ago

Everyone was accessible, knowledgable, prompt and thorough. Not once did a question go unanswered. Overall a great experience. 

Jennifer P.'s profile image
Jennifer P. 
a year ago

The entire experience was great! All team members were very helpful  

Business response:

Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Carol V.'s profile image
Carol V. 
a year ago

The process was fast and easy. It only took 3 weeks! I am pleasantly surprised by how simple the process was made, even closing went smoothly. Just waiting on my wire transfer, and all will be complete. Taking 10 years off my mortgage was a no bro 

Business response:

Thank you for the positive review, Carol! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Leslie P.'s profile image
Leslie P. 
a year ago

The whole process start to finish was made easier by a great team! Chaix and Taylor were awesome! I would definitely recommend PennyMac to anyone! 

Business response:

Hi Leslie - Your feedback is greatly appreciated. Thank you for the review. 

Michael G.'s profile image
Michael G. 
a year ago

Everything went smooth as silk. Great team! 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Debra F.'s profile image
Debra F. 
a year ago

Ross Ahkiong,Kathleen DeRosa and all the rest of my team were awesome.They were very professional and answered my questions in a timely manner. They made the process very simple and quick.I look forward to working with them again,if needed.  

Business response:

Thank you for the positive review, Debra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joel S.'s profile image
Joel S. 
a year ago

The hundreds of calls and people it was hard to keep track your communications. Not sure why we got so, so many calls immediately.  

Business response:

Hi Joel - Your feedback is greatly appreciated. Thank you for the review. 

Maria G.'s profile image
Maria G. 
a year ago

Friendly people to work with very knowledgeable always there to help and answer any questions I had thank you for being great !! 

Business response:

Hi Maria - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Freya P.'s profile image
Freya P. 
a year ago

The entire process was simple and fast. From beginning to end, every single person I spoke with delivered detailed and clear message about process and timeline, was pleasant and professional. 

Business response:

Thank you for the positive review, Freya! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jason S.'s profile image
Jason S. 
a year ago

Amazing people and outstanding efforts to please. Thank you 

Business response:

Hi Jason - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about Chaix Cole

How is Chaix Cole rated?

Chaix Cole has a 4.7 star rating with 189 reviews. 

When is Chaix Cole open?

Chaix Cole is closed now. It will open tomorrow at 9:00 a.m.