Champion Windows and Home Exteriors of Louisville

Gerald T. 

on GuildQuality

2 years ago

Bad experience with workmen ship window were made wrong. Grids have to be replaced one window was cut wrong. Over I inch short, only to be filled with puddy Not happy with the amount we had been charged. Gerald. Trinkle 

Customer in Louisville, KY 

on GuildQuality

2 years ago

Entirely too expensive. Twice the price of reputable competitors. 

Jennifer L. 

on GuildQuality

2 years ago

I have yet to receive the door I ordered 5 months ago. The windows are great, but I guess if you enjoy waiting months on end while having to make payments on a product you don’t even have only to find out it’s damaged and has to be returned…then, sure—call Champion! 

Barbara K. 

on GuildQuality

2 years ago

Out of 8 windows 2 need to be replaced. 1) wrong glass for bathroom window. Clearly stated rain glass. It was not. 2) Front living room window arrived cracked completely across. The installed it anyway and TAPPED the crack. Now a 5 week wait for replacement. 

Customer in Milton, KY 

on GuildQuality

2 years ago

I am very dissatisfied with the communication, sales, and service departments. The technicians were great, but I had issues with everyone else. I would not recommend them. 

Kiesha M. 

on GuildQuality

2 years ago

We reached out after the installation about some issues, and we have not heard back 

Customer in Lanesville, IN 

on GuildQuality

2 years ago

The guy came out to give me prices on the windows instead of contacting me to let me know what they were doing. They ran it through where I would have to pay interest on them. Do not go through them because they don't get back to you and let you know what they're doing with the interest.