Champion Windows and Home Exteriors of Seattle

Teresa K. 

on GuildQuality

5 years ago

They have poor customer service when it comes to addressing problems with the work. 

Audrey O. 

on GuildQuality

5 years ago

The second crew took longer to fix and repair our home than the first crew did during installation. Our experience, in the beginning, was horrible however they did come out and address and resolve the issues we had with our project. 

Shawn R. 

on GuildQuality

5 years ago

It is hard to get ahold of them. 

Julie J. 

on GuildQuality

5 years ago

They overpromised and underdelivered on their customer service and time of the project. The office staff was friendly. The installers were great. The project manager and salespeople need to work on their communication. 

Daniel H. 

on GuildQuality

6 years ago

David did his part well. Kept us distracted about the lower priced windows, that would have been fine for us. Now we are in debt way more than we needed to be, But that's our own fault. Windows look nice, but not $11,000.00 nice. 

Geri S. 

on GuildQuality

6 years ago

I'm not really sure. We had a problem within a few days. I don't feel the hinges are good; the plastic things feel like they will fall off. I'm pretty disappointed. It was not what I expected. I'm worried. I had have to have somebody come back right away and then they did and I appreciate that--that somebody came back right away--but the guy also said it wasn't a good design. It was a bathroom window, and it broke already, and it looks like it's going to come right off again. I had heard such wonderful things, so I'm surpris... read more

Tom O. 

on GuildQuality

6 years ago

They were very courteous and respectful. Unfortunately, one of the crew was evidently new and placed the broken glass from a very large window on our beautiful lawn . It was a hot day and the glass pieces fried our lawn. I sent in pictures and was told how sorry they were and that they would use...