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Champion Windows and Home Exteriors of St. Louis
- Windows Installation
- Fenton, MO
About this business
Location details
29 Cassens Ct, Fenton, MO, 63026, United States
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I would recommend Champion to others. They completed the work in a timely and neat manner. The workers were nice and friendly. They definitely knew their product well enough that they could install the product without a hitch.
The product was worth the wait. The installers did a great job. We will definitely go with Champion again, even thought the product came in a few weeks late.
They did a beautiful job. I was very happy, and thankful that it's done. The crew worked very diligently. They knew exactly what they were doing.
My window replacement started in late March and after they tried to install incorrect sized windows this summer I am still waiting for corrections to poor installs of the 2nd round of windows. I call and call and get no call backs from the operations manager. Is he gone like the Sales Manger back in June?
Beware the “2 free windows” offer. The price will not explain this offer.
No communication job took way to long and gutters still off
I could have had the same type of guys install windows for $400 each window. But we used a reputable company that sold us on a warranty and great satisfaction. We are in love with our windows and the sun beaming on them keeps it cool in our home without shades/curtains. But one of our screens was tore during installation. Honestly if we would have accidentally tore a screen ourselves I'd just let it be or replace it myself. But to have our new windows just put in and find a hole in a screen was unfortunate. No one seems to w... read more
Business response:
Amber K., thank you for your detailed feedback about your experience with Champion of St. Louis. We're thrilled you love your new windows and appreciate their quality. However, we sincerely apologize for the damaged screen and the lack of resolution. This is not the level of service Champion Corporate strives to provide. We take full responsibility and will ensure a new screen is installed promptly. Your concerns about warranty fulfillment are valid, and we assure you this isn't indicative of our usual process. We value your... read more
The salesman was awesome. The installation crew workmanship was questionable at best.
Many quality of work concerns that are still outstanding. If resolved my value will change
Business response:
Brett T., thank you for your detailed feedback on your experience with Champion of St. Louis. We sincerely apologize for the outstanding quality concerns you've highlighted. Your satisfaction is our top priority, and we're committed to resolving these issues promptly. While we're pleased to hear positive feedback about our sales team and office staff, we understand that the unresolved workmanship issues are significantly impacting your overall experience. Please know that we take your concerns seriously and will have our qua... read more
Frequently asked questions about Champion Windows and Home Exteriors of St. Louis
How is Champion Windows and Home Exteriors of St. Louis rated?
Champion Windows and Home Exteriors of St. Louis has a 4.4 star rating with 2,093 reviews.
When is Champion Windows and Home Exteriors of St. Louis open?
Champion Windows and Home Exteriors of St. Louis might be open. It requires an appointment.