Champion Windows and Home Exteriors of St. Louis

Steve W. 

on GuildQuality

4 years ago

Took a long time to get windows installed. They were here until 10 pm installing our windows. 2 of the windows won’t open properly and the lock on our sliding door doesn’t even lock, we have to secure the door with a piece of wood. Windows and doors were installed 4 weeks ago and haven’t heard anything about fixing all the problems 

Maryann E. 

on GuildQuality

4 years ago

I am very disappointed with the workmanship and quality of work that was done. Our windows were put in incorrectly and when asked to ease the issues no one from the office responded to my calls. 

Dawn W. 

on GuildQuality

4 years ago

The new window that I have is good, but I am still waiting on my other window to come in. The bathroom window was supposed to be frosted, but they sent the wrong one. It has been 3 weeks since they ordered it. It took a long time for the other windows to come in, but the salesman was great! 

Linda S. 

on GuildQuality

4 years ago

Mark Still needs to come back to see how the windowsills look. They were apparently all ordered short. 

Debbie C. 

on GuildQuality

4 years ago

Their customer service is non-existent. 

Review in O Fallon, MO 

on GuildQuality

4 years ago

My order was wrong, and they haven't rectified it yet. My entry door is the wrong door. It is a left-handed door when it should be a right-handed door (or vise versa). I ordered peepholes in two doors, but they didn't come because the salesperson didn't write it down. They told me 2 weeks ago that it would be back in a couple of weeks. I have called the manager, but he hasn't called me back. I have already given them my money, which I shouldn't have done. They said they were putting a peephole in the new door they were makin... read more

Mark H. 

on GuildQuality

4 years ago

Room turned out fine but the debris and cigarette butts were too much. Communication with Ben was horrible.