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A family owned and operated dealership, Chaparral Buick GMC has been serving the Tri-Cities of Johnson City, Bristol and Kingsport, Tennessee for 25 years as the Heart of the Motor Mile. Chaparral is the only full-service repair shop on the Motor Mile with a service center, parts department, detail building and a full-service body and paint repair shop on the premises.
3514 Bristol Hwy, Johnson City, TN, 37601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Friendly and helpful staff who performed the oil change and offered suggestions for future maintenance.
Excellent and timely as always
All went just fine with the finding of the vehicle online and eventual visit to the dealership. I was let down by a lack of interest in my test drive request submitted on their own website. I gave all my contact info and what I was wanting to pay cash for. Done the deal and was leaving the dealership with the vehicle when I FINALLY got a response from their online form. I mentioned I'm deaf and to not call, yet they called. Guess they just scan for phone numbers w/no care to read our message.
Service was great, staff was friendly and polite.
Once again, Chapparal provides their superior service in a timely, friendly, and professional service. I have enjoyed this relationship for more than 30 years. They are exemplary and other dealers would do well to emulate them in this and other ways.
Best car buying experience ever. Very nice people and easy to work with. Highly recommend.
Ease of scheduling service and friendly staff.
It was very professional and finished in a timely manner.
My 2023 GMC Sierra 1500 Denali was scheduled for an oil change and repair to a damaged mirror. Everything was done as expected and I was informed as soon as my vehicle was ready.
Chaparral Buick GMC has a 4.8 star rating with 1,203 reviews.
Chaparral Buick GMC is open now. It will close at 7:00 p.m.