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Chapmans of Cardiff
- Movers
- Cardiff, CRF
About this business
Location details
Pentland Cl, Llanishen, Cardiff, CRF, CF14 5DJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Really efficient and professional service! Would recommend to family or friends
Business response:
Thank you, Ben, for your kind words and recommendation! We strive to provide efficient and professional service to all our customers. If you ever need assistance again, please don't hesitate to reach out to us at 029 2076 1538.
You were very patient with us with the date being moved. The guys loaded the lorry as it was their own bits and pieces. And again at the other end unloading was spot on. Will definitely be using you again and recommend us to friends and family
Business response:
Thank you for your kind words and positive feedback. We are glad to hear that our team provided excellent service during your move. We appreciate your recommendation and look forward to assisting you again in the future.
Amazing team, made the stress of a move into a breeze. Took care of everything, will definitely use again!
Business response:
Thank you for your kind words, Jamie! We're thrilled to hear that our team made your move stress-free and took care of everything for you. We appreciate your feedback and look forward to serving you again in the future.
Great service
A couple of things wrong. No wardrobe for my clothes, they were put in a box which then creased some items. The fact I had to wait a week, things put in storage: if I could have had them delivered on the Friday think it would be cheaper to pay the one man who came an overnight stay than for the storage! I was very surprised to see only one man arriving at my new home but he did a fantastic job. But all in all, everyone I dealt with was pleasant
Business response:
We apologise for any inconvenience caused during your move, Sheila. We appreciate your feedback and will take your comments on board to improve our services in the future. Thank you for choosing Chapmans of Cardiff.
They moved us out and placed everything in storage but when they moved us back in they broke most of my furniture and never told me .We had to claim on their insurance which was such a hassle and gave us such a small amount of money it did not cover anything.They are a company who do not really care just want your money I would never use them again
Business response:
We apologize for any inconvenience caused, Richard. We take customer feedback seriously and are disappointed to hear about your experience. We strive to provide a high level of service and will investigate this matter further. If you would like to discuss this further, please contact us at 029 2076 1538.
The men were not very helpful. Packed stuff all over the place delivery went from Friday to Monday because they left each day at 4.30pm. Overall a very poor standard of service.
Business response:
We apologise for the inconvenience caused, Leslie. We appreciate your feedback and will address the issues with our team to ensure a better service in the future. Thank you for bringing this to our attention.
Frequently asked questions about Chapmans of Cardiff
How is Chapmans of Cardiff rated?
Chapmans of Cardiff has a 4.8 star rating with 376 reviews.
When is Chapmans of Cardiff open?
Chapmans of Cardiff is open now. It will close at 5:30 p.m.