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Charter Senior Living of Orange
- Assisted Living Facilities
- Orange, CT
About this business
Location details
197 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They have good food, and good staff. Management communication needs some work. I would recommend them to others who are currently searching for a place for their loved one.
I would rate Charter of Orange a 4 because there were a few challenges at first but Mom has since adjusted and is very well cared for. Everyone is very nice, attentive and professional.
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked because of the staff and location.
We have been very pleased thus far with our experience. For reasons unknown, the management company switched effective today but I think ownership is the same. I certainly hope that the quality of experience does not diminish. My very difficult relative has done very well at this location.
My mom was waiting for a room at [name removed]. Because the room was not ready we started at the Vero in Orange. We were only there for one month but the service and the staff for my mom was excellent. The aids that were taking care of my mom actually cared about her feelings and were very supportive when it came to helping her to be able to walk better. They brought her down for her meals and helped her to meet people. The overall experience was excellent. The staff from the aids to the nurses to the people at the front de... read more
Business response:
Thank you for letting us know your family's experience at The Vero at Orange. We are so glad to hear about our amazing staff being supporting and getting to know your mom during her time with us.
I can't say enough great things about the Vero, the food is A+, the staff is fabulous, the apartment is a great size, It's super clean and the care is top notch. Every day I hear my mom tell me how much she loves her meals and what she ate. I am so thankful to have found this wonderful place for my mom to live at. I know she is well cared for, has plenty of activities and delicious meals. I look forward to seeing what her future will hold here, knowing that she is so well cared for and she'll be living her best life.
Business response:
Hi Valerie, Thank you for letting us know your experience and how well your mom is settling into The Vero at Orange. We are very glad to hear the compliments about the food, our activities, and our wonderful staff. We know choosing a senior living community is a big decision and we are grateful you chose us. Please reach out if there is anything we can do to better serve your family!
Frequently asked questions about Charter Senior Living of Orange
How is Charter Senior Living of Orange rated?
Charter Senior Living of Orange has a 4.8 star rating with 67 reviews.
When is Charter Senior Living of Orange open?
Charter Senior Living of Orange is open now. It will close tomorrow at 12:00 a.m.