Chicago Title Insurance Co

Georgette Leach 

on Google

6 months ago

We are completely unhappy with how our escrow went with Chicago title out of Oakdale California. The instructions were written to pay off our bank loan, send funds to the title company handling the home we were buying out of state, and the rest of the proceeds to our bank. The loan was paid off, however everything else was deposited to our bank. We were on the road traveling cross country with animals when this all happened on a Friday afternoon. The mess up caused us to have to stay an extra day on the road in a town to fin... read more

Jered Dahlgren 

on Google

5 years ago

Worked with Alisha, easily the worst experience I’ve ever had. Initially she was responsive to emails but then she dropped the ball with the signing. She scheduled a notary for a cash sale signing when ours was financed so we had to reschedule for the next week, costing us 3 days. After that, she was impossible to get ahold of. We signed the next Monday, she was supposed to overnight some documents for another signing (she had specific written instructions to do so) which she never did. That cost us another 3 days and she wa... read more

Jacob Dyas 

on Google

8 years ago

Alisha Word was my Escrow officer. On initial quote, she had $175 for notary fees. I called back and asked about this and was told it was high because of possible “travel expenses”. On signing day it was reduced to $150, which was still high for a notary. I asked to have it corrected to a more accurate number since I went to the office to sign and no “travel” was needed. I was told that it would be resolved when payment was processed. Upon receipt of my final statement, the fee was $100. I had no more than 4 signatures notar... read more

Josie Barragan 

on Google

7 years ago

Unprofessional staff. Never returned my calls or emails, and the bummer part is that our borrower felt the lack of customer services skills. I feel that I must give this feedback to make people realize that in this business it is a team work and we must all work together, bottom line it is our job to provide excellent service to all clients regardless their ethnicity. 

Noah Nguyen 

on Google

8 years ago

Worked with Alisha Word on an escrow recently closed. I've worked with many escrow companies in the area and most get the job done. This experience would rank as the worst in terms of communication. Spoke to Alisha a handful of times but the communications were initiated by me asking about schedule, status, etc. I would agree with the other review to steer clear of Chicago Title of Oakdale.