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2350 White Lane, Suite C, Bakersfield, CA, 93304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Had an incredible experience here! I met with Wendy she's an outreach specialist. And she helped me schedule an appointment. I met her at Valley Plaza, her set up was amazing and very organized.
White Lane location: front office definitely needs coaching in customer service.
I don't recommend this place to anyone. The front office staff is incompetent. After my daughters appointment i asked if i owed anything after utilizing my insurance. The girl in the front said i owed $200 for the visit which btw was just a standard oral exam, x-rays and cleaning. My insurance covers oral exams and cleaning 100% so i asked what i was being charged for the girl didn't know and then proceeded to ask another employee whom also worked in the front and she told her a different amount which again i asked what i wa... read more
Business response:
Hi, Ryan. At Children's Choice Dental Care, our mission is to provide fun and engaging dental care for children at all times. We are very disappointed to hear about your experience. We would appreciate an opportunity to discuss how we can improve your experience. Please call us at (661) 401-5437 to speak with our Patient Care Team.
This has been one of the worst experiences I’ve had dealing with a dental office. I was excited my daughter would finally get braces on her teeth. Now I’m upset I even chose Children’s Choice. Every appointment is two months out and the dentist gives new reasons the braces aren’t being put on at the appointment. Work and school is missed and it’s been months without braces. Scheduling is ridiculous but they focus on whether or not you’ve paid the bill. How can you expect payment without providing a service? I will never come... read more
Business response:
Hi, Candice. Our teams try hard to meet all patients' needs and expectations, and we are disappointed we did not meet yours. We value continuous improvement and would love feedback as to how we can improve. Our Patient Care Team would appreciate the opportunity to discuss further, and can be reached at (661) 401-5437.
After a consultation at Children's Choice, insurance clearance, an expensive medical evaluation required for sedation, three weeks of calling Children's Choice for an appointment and finally having to make the hour drive to speak to someone in-person, we were told our son was too old for them to treat. He is 6 feet, 3 inches. The first consultation should have shown he is not under 11-years-old.
Business response:
Hi, Terry. At Children's Choice Dental Care, our mission is to provide fun and engaging dental care for children at all times. We are very disappointed to hear about your experience. We would appreciate an opportunity to discuss how we can improve your experience. Please call us at (661) 401-5437 to speak with our Patient Care Team.
Children's Choice Dental Care has a 4.6 star rating with 600 reviews.
Children's Choice Dental Care is open now. It will close at 6:00 p.m.