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22001 Sw Freeway, 1st Floor, Suite 125, Richmond, TX, 77469, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent!
Business response:
Christina, thank you for taking the time to share your thoughts! Whether you are a patient, friend, employee, vendor, or family, your feedback reinforces our mission to enhance the well-being of our community. –LifeStance Health
I don’t really understand what this review is for—what does booking experience mean/consist of? It was easy to check in online. It was easy to access the waiting room. I can’t figure out if I’ve paid my copay/owe anything though—maybe that could be more clear during check in.
Business response:
Carrine, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health. –LifeStance Health
The first counselor I was assigned to, we both had technical issues. We rescheduled but then I was contacted that she was no longer going to work with this organization so they changed me to some one else. I decided to move forward with the new counselor. I was rescheduled and waited for 20 min in the waiting room to only to find out that my insurance was not confirmed. I only found out because I called to let them know I’ve been waiting and the counselor had not showed up. I’m not sure why this was not an issue with the... read more
Business response:
Mayra, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience and can assure you that this is not the level of service we would wish for our patients. We have shared your feedback with our team for further investigation into this matter. Thank you.
Chyecaria Evans, Counselor has a 3.7 star rating with 3 reviews.
Chyecaria Evans, Counselor is closed now. It will open tomorrow at 9:00 a.m.