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CIBTvisas Global Headquarters
- Passport & Visa Services
- McLean, VA
About this business
Location details
1600 International Dr #600, McLean, VA, 22102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This review is for a 10-Year Chinese Business visa using the Expedited service. Service was good. They communicated the process well, and sent emails as things progressed. Getting the application ready took longer than the turn time for the approval once it was sent in. Flow time: - Documents Uploaded to the site (1 day) - Confirmation the documents were received (1 day) - They filled out the Chinese application, and had me review and approve it- (2 days) - My physical signature of the application package - scanned for thei... read more
After providing a timeline of when the visa would arrive, it didn't arrive 5 days post the scheduled time (indeed there was a weekend in between). The providers knew when I had travel booked and there was no remedial process, besides waiting on the Visa Authorization body to come back. Basically, the visa came through post my flights. Furthermore, there needs to be training around understanding documents supplied or clarity on exactly what they would prefer. When you can attach only one document, it is hard to provide conte... read more
Absolutely horrible experience. I paid for premium rush service and was never contact as promised. I even tried to call (nobody answered and there was no VM box) and sent two e-mails to their premium service e-mail address without a response. Finally, after I sent a nasty e-mail to their corporate office someone from their organization followed up. Three days after I signed up for "premium rush service". Use this company at your own peril.
I placed my order for a visa to Ireland in early February and paid for individual service, but the work on my order didn’t start until mid-March. I left multiple voicemails and sent multiple emails to the person responsible for my case and never got any response. Whenever I received a phone call or a voice message from CIBT, I always returned it within a day but never heard back. After multiple voicemails I left, calls to the customer support center, and emails, my case was finally taken care of. When the work finally starte... read more
CIBTvisas did a great job from start to end. Kept me informed along the way, did a thorough review of my paperwork, explained each step clearly, and received my updated passport exactly when they said I would. 5 stars
Frequently asked questions about CIBTvisas Global Headquarters
How is CIBTvisas Global Headquarters rated?
CIBTvisas Global Headquarters has a 4.8 star rating with 71 reviews.
When is CIBTvisas Global Headquarters open?
CIBTvisas Global Headquarters is closed now. It will open at 9:00 a.m.