This profile has been claimed by the business owner or representative.
Citadel Credit Union
- Credit Unions
- Thorndale, PA
About this business
Location details
40 N Bailey Rd, Thorndale, PA, 19372, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We had some early challenges with linking our bookkeeping software to our Citadel business account, but Lea, Gigi, and the team persisted and helped us sold the issue. From there, the team - through Lea Rivera's direction - has been so responsive and helpful in coming up with ideas to help us grow our home care agency. If you want to bank at a place that knows your face and name, and proactively strives to add value to your business, take your small business banking to Citadel Thorndale branch.
In less than one year of membership, I have experienced the same unresolved account issue twice within a single month. Today, after receiving a call from Citadel, I arrived at the branch within an hour and arranging childcare on short notice to resolve the matter immediately. Last month and again this month, I formally requested a written summary explaining how this situation occurred. The only written response through the Citadel app stated my message was “passed along” to Avery Britt Robinson. During my in-person visit to... read more
I had a “glitch” with security, and also had questions about finances during international travel. A representative patiently and thoroughly assisted me to navigate and resolve my situation.
Straight racist ..my mom is 81 years old she’s been dealing with citadel since day 1 , once again she tried to buy a cashiers check and the lady says can we get another ID knowing they have her ID on file , actually made her come inside from the drive thru again, she actually told them where to stick the cashiers check, this location is known for their racist tactics , just why I’m a member of Wells Fargo . Hard to believe in 2025 my mom still has to deal bigotry. I thank God I wasn’t there … guess it’s so hard to just treat... read more
Citadel FCU Thorndale management & team are top notch! From service to support, this branch can handle all of your needs!
Frequently asked questions about Citadel Credit Union
How is Citadel Credit Union rated?
Citadel Credit Union has a 3.5 star rating with 72 reviews.
When is Citadel Credit Union open?
Citadel Credit Union is open now. It will close at 5:00 p.m.