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Citadel Credit Union
- Credit Unions
- Thorndale, PA
About this business
Location details
40 N Bailey Rd, Thorndale, PA, 19372, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We had some early challenges with linking our bookkeeping software to our Citadel business account, but Lea, Gigi, and the team persisted and helped us sold the issue. From there, the team - through Lea Rivera's direction - has been so responsive and helpful in coming up with ideas to help us grow our home care agency. If you want to bank at a place that knows your face and name, and proactively strives to add value to your business, take your small business banking to Citadel Thorndale branch.
I had an absolutely amazing experience with Aubrey in the drive thru. Someone did a great job hiring her!!! She was extremely pleasant and very helpful!!! Good job Citadel.
In less than one year of membership, I have experienced the same unresolved account issue twice within a single month. Today, after receiving a call from Citadel, I arrived at the branch within an hour and arranging childcare on short notice to resolve the matter immediately. Last month and again this month, I formally requested a written summary explaining how this situation occurred. The only written response through the Citadel app stated my message was “passed along” to Avery Britt Robinson. During my in-person visit to... read more
I had a “glitch” with security, and also had questions about finances during international travel. A representative patiently and thoroughly assisted me to navigate and resolve my situation.
Gigi was very helpful & informative. Thanks to Gigi I was able to set up my mobile app with ease. Thanks so much Gigi!
Frequently asked questions about Citadel Credit Union
How is Citadel Credit Union rated?
Citadel Credit Union has a 3.7 star rating with 99 reviews.
When is Citadel Credit Union open?
Citadel Credit Union is open now. It will close at 5:00 p.m.