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Citadel of Bourbonnais
- Rehabilitation Center
- Bourbonnais, IL
About this business
Citadel of Bourbonnais is perfect for patients and residents who require additional rehabilitative or nursing care, but don’t need to remain in the hospital. You’ll receive high-quality care in a comfortable, relaxing setting. We’re here to help. Respite care is also available, which gives full-time caregivers a break so they can recharge, refresh and restore their life balance. Rest assured that our caring team will provide high-quality personalized care, and we’ll meet with you to discuss your plan along the way. At Cita... read more
Location details
20 Briarcliff Ln, Bourbonnais, IL, 60914, United States
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Our grandpa was there for his legs/health & Crystal Pak was assigned to make his stay comfortable. & thats exactly what she did! She was very attentive and would constantly check up on him. She spoke with the family about how she can be a further help and she was always great to turn to if we had any questions. His wing/unit was nice & the nurses took great care of. Thank you!
In September of 2024 we had to put my mother in Citadel. Upon the tour was a clean and nice place. However I am glad that I lived close by and was able to visit often. I had to remind them to shower her twice weekly which is protocol. Body wash was lost, medication was lost and once she went to hospice her food was minimal. Sadly my mother only lasted two months before passing away.
At first I thought this was going to be a good place. But things took a bad turn quickly. My dad was there and is capable of making decisions. My sister who is POA was trying to block family from visiting. The administration went along with this for awhile, requesting a code to get in for a visit. But if anyone knows anything about the POA job, they don't have any until the person is unfit mentally or in a coma. Once we challenged them and told the nursing home we knew our rights they backed off saying it was for medical inf... read more
My husband and I would like to express our heartfelt gratitude to all of you at Citadel of Bourbonnais. The dedication and care my Mom received exceeded all of our expectations of the care she would receive. Your consideration, compassion and your love and understanding will never be forgotten.
Crystal was fantastic. Very friendly and made everything much easier.
Frequently asked questions about Citadel of Bourbonnais
How is Citadel of Bourbonnais rated?
Citadel of Bourbonnais has a 4.8 star rating with 22 reviews.
When is Citadel of Bourbonnais open?
Citadel of Bourbonnais is open now. It is open 24/7.