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Citadel of Bourbonnais
- Rehabilitation Center
- Bourbonnais, IL
About this business
Citadel of Bourbonnais is perfect for patients and residents who require additional rehabilitative or nursing care, but don’t need to remain in the hospital. You’ll receive high-quality care in a comfortable, relaxing setting. We’re here to help. Respite care is also available, which gives full-time caregivers a break so they can recharge, refresh and restore their life balance. Rest assured that our caring team will provide high-quality personalized care, and we’ll meet with you to discuss your plan along the way. At Cita... read more
Location details
20 Briarcliff Ln, Bourbonnais, IL, 60914, United States
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In September of 2024 we had to put my mother in Citadel. Upon the tour was a clean and nice place. However I am glad that I lived close by and was able to visit often. I had to remind them to shower her twice weekly which is protocol. Body wash was lost, medication was lost and once she went to hospice her food was minimal. Sadly my mother only lasted two months before passing away.
At first I thought this was going to be a good place. But things took a bad turn quickly. My dad was there and is capable of making decisions. My sister who is POA was trying to block family from visiting. The administration went along with this for awhile, requesting a code to get in for a visit. But if anyone knows anything about the POA job, they don't have any until the person is unfit mentally or in a coma. Once we challenged them and told the nursing home we knew our rights they backed off saying it was for medical inf... read more
My husband and I would like to express our heartfelt gratitude to all of you at Citadel of Bourbonnais. The dedication and care my Mom received exceeded all of our expectations of the care she would receive. Your consideration, compassion and your love and understanding will never be forgotten.
This was the most horrible experience ever. My loved one suffered at the Citadel and no one cared. I wouldn't leave a pet there let alone a family member.
My father was a resident there. He was treated very well even though he could be hard to deal with at times. He was well taken care of and the staff went to great lengths to make him feel at home. He recently passed away but went through hospice there. They were wonderful to him and my family. Very caring.
Frequently asked questions about Citadel of Bourbonnais
How is Citadel of Bourbonnais rated?
Citadel of Bourbonnais has a 4.7 star rating with 13 reviews.
When is Citadel of Bourbonnais open?
Citadel of Bourbonnais is open now. It is open 24/7.