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Citadel of Sterling

4.8

About this business

At Citadel of Sterling, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome. This is our number one goal. 

Location details

105 E 23rd St, Sterling, IL, 61081, United States

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4.811 reviews
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dave suarez's profile image
dave suarez 
a month ago

My older brother recently had a very severe health incident. He was hospitalized and then required therapy and round the clock care. We were lucky enough to find Citadel in Sterling, Illinois to help him start his journey to health and happiness. I am lucky to be nearby and I’m able to visit daily. I witness the care he receives first hand. Our family is extremely grateful for the level of care he is receiving and the amazing kindness shown him every day. The staff is always patient, kind, and caring even in the most d... read more

Peter's profile image
4 months ago

The care my Mother has received at Citadel over the past few years has been very good. My family and I have gotten to know the staff over the time she has been staying at Citadel and we have been very happy with their efforts. 

Jerry Sinclair's profile image
Jerry Sinclair 
4 months ago

I have had a very pleasant experience at Citadel while they have been caring for my sister. My sister has enjoyed her stay and loves the biscuits and gravy. 

R’reeyonna's profile image
R’reeyonna 
4 months ago

The staff is polite and helpful. I would recommend Citadel to anyone looking for care for a loved one. 

Sandi Wright's profile image
Sandi Wright 
7 years ago

The people on staff are supportive and caring - they are just overwhelmed because there aren't enough of them. As a result, the sickest patients get attention and the ones who are self sufficient are left to fend for themselves. My brother has dementia and did not get a shave or a shower for a week, and I suspect his shirt had not changed in that time either. Some of this is because of the short staff, of course. But some of their problems are due to lack of attention to detail. If you ask a dementia patient if the took a sh... read more

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Frequently asked questions about Citadel of Sterling

How is Citadel of Sterling rated?

Citadel of Sterling has a 4.8 star rating with 11 reviews. 

When is Citadel of Sterling open?

Citadel of Sterling is open now. It is open 24/7.